Consultant/ Trainer
free lancer
Total years of experience :27 years, 5 Months
Certified International Professional Trainer CIPT
Management, Business, Leadership, Soft Skills, Public Relations, Communication, Media campaigns and Media planning.
Delivered more than 3500 training hours for public and private sectors in Jordan, Sudan, Libya, and Oman.
Conducted Training Areas:
- Good Governance
- Public Relations
- Team Building
- Media Relations
- Communication
- Media Campaigns
- Creative Secretarial & Office Management Skills
- Writing skills for PR employees
- Simplifying Management Procedures/ Reengineering
- Managerial Skills for Managers
- Creative Thinking
- Crises Management
- Training need assessment
- Training planning and design
• Contributed to the planning of the projects' action plans
• Formulated required project teams
• Coordinated project teams work internally and externally with various clients
• Contributed to the evaluation process of implemented projects
• Presented company's work to potential client
• Handled and manage PR tasks for the various accounts
• Planned the internal and external company's communication strategy.
• Responsible for the implementation of the external communication strategy with media and end clients.
• Developed communication and public relations materials.
• Prepared promotional and marketing tools.
• Handled delegations, clients and visitors.
• Developed the company's website.
Represented the Company during community projects and at public, social, and business gathering.
• Contacted Media and maintaining solid relations with its representatives.
• Coordinated between the high level management and the other departments to achieve the company' targets.
• Ensured compliance with corporate requirements and leading on commercial negotiations, which deliver both short and long term business benefits and managing all aspects day-to-day management of significant commercial issues.
• Formulated marketing master plans to identify and capture target consumer base.
• Set collection targets, maintained a rigorous check on all recoveries and expenses. Financial rollover etc.
• Developed the appropriate Public relations and communication model in our key Account.
• Prepared Public relations and external communication strategies for the Director General.
• Planned and conducted public relations programs designed to create and maintain favorable public image.
• Assisted the key account director (Group level) in the preparation of the business plans in terms of forecasting and potential areas of business enhancement.
• Coordinated laterally between diverse teams and vertically across management hierarchy to seamlessly implement - project roll-outs management systems and process enhancements.
• Negotiated contracts, agreements and payment schedules, followed up on payments, while ensuring excellent customer service and excellent relations.
• Collated and analyzed data pertaining to various performance and business parameters to plan and effect turnkey business and customer service solutions, aimed at enhancing profitability, throughput and system responses.
• Communicated, integrated, and devised support systems for all HR, training and service related issues, executed critical policy decisions pertaining to recruitment and termination in view of short and long term business requirements and profit objectives.
• Innovated key training modules and yearly schedules targeting specific employee categories to create acknowledge based culture.
• Communicated specific policies and philosophies of the Chamber of Commerce to the mass media.
• Coordinated major events to ensure optimal coverage and publicity.
• Established stronger internal and external communication protocols.
• Initiated and proportionately distributed advertising components across various print and audio visual media.
• Created new strategic services catering to specific industry segments. Projecting a highly positive environment conducive for attracting foreign investors and global players.
• Organized public events, designed press releases, speeches, brochures, pamphlets, annual reports. Also monitored and developed the chamber's website.
• Planned and conducted public relations programs designed to create and maintain favorable public image.
• Designated editor of Al-Iktisadi Al-Ourdini magazine.
• Coordinated public events, marketing initiatives, with due media coverage and optimal distribution of publicity materials through specific channels.
• Edited in-house magazines, Annual reports, brochures and client proposals.
• Monitored the administrative staff on a daily basis and enforced strict guidelines for glitch free services to clients.
• Assisted the key account director in the preparation of the business plans in terms of forecasting and potential areas of business enhancement through PR and communication programs.
Management