Project Manager Pmo
Hsbc - India
Total years of experience :15 years, 2 Months
bilities
Governance Management
Supported the PMs to define the overall Governance Framework across multiple levels - Global, Region & Country
Produced management information packs for governance forums on overall portfolio status for Governance Meetings
Supports the Programme / Project Manager to provide project governance and compliance, identifying and raising issues, monitoring tollgates and budgets as well as maintaining programme/project change control
Governance support for ensuring reports adheres to the HSBC baseline governance processes. Developed and delivered the progress reports, proposals, requirements documentation, and presentations
Established and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions
Responsible for managing the :-
Outline of overall Governance Framework and data-flows
Stakeholder Map and Governance Calendar
Terms of Reference for all governance forums, including attendees
Calendar Invite for governance meeting and timely issue of Governance Meeting Papers
Post meeting publication of “Minutes of Meeting”, including Decisions Made
Updated Governance Calendar and Formal record of Project / Programme closure
Planning, Controlling, Monitoring Management
Supports planning & scheduling of multiple change management application development projects within a bank for portfolios - Retail Banking and Wealth Management, Global Private Banking, and Commercial Banking
Working with senior stakeholders, decision makers, systems owners, and end users to prepare business case, project charter & reports.
Understands project requirements, scope, goals deliverables and maintaining plans, schedules with milestones progress tracking including weekly status updates to senior management/Governance forums
Demonstrates working knowledge of Programme/Project Management Framework, supporting the creation of detailed plans including key activities and milestones
Supports the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully
Assisting the development and monitoring of a well-defined programme/project plan, identifying the key milestones and tracking of Critical path milestones
Assistance to Programme / Project Manager with programme/project mobilisation including activities such as onboarding resources and setting up the Clarity plans
Tracking, reviews and controls programme/project progress and performance ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate
Used analytical tools and techniques to prepare and analyse management reports identifying factors that are putting the programme off track, monitor and share progress with stakeholders
Supported the Programme / Project Manager with closure activities, including post project review and handover
Tracking progress against the plan, looking ahead and removing roadblocks to delivery.
Tracking and reporting financial performance metrics and builds budget control to manage expenses
Facilitates development of communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals
Proactively and effectively manages my own time and workload, advocates to team the importance of project pace to achieve successful delivery
Working along with production deployments teams across the programmes - FCC, CDD and AML
Ensuring the project plans follow Business Transformation Framework, Tollgates and Checkpoints
Coordinating with deployment/post production teams on risk, issues and other dependencies
RAIDs Management (Risk, Assumptions, Issues and Dependencies).
Tracking of Risks & Issues through appropriate tracking and involving key members of the programme/project
Onsite Project - ERP Implementation Support (Peoria, USA)
• Requirements gathering for Project Management module of the ERP tool
• Creating & defining the functional workflows of project management, HR, Finance & IT Infrastructure process
• Supporting the development team with project requirements documents
• Represented as an interface for PM module development between organization & the vendor
• Supported on development of standard reports from the tool
Project Management Office (PMO)
• Performance reporting on the projects through status reports, Indexes (SPI, CPI, etc.) to DM/AM/PMs
• Developed and standardized reports with operational metrics, dashboard reporting for business units as per their project delivery team
• Computation of resource utilization report for all the resources across the business units
• Coordination between Project Managers/Sales teams for Resource planning includes forecasts on resource requirements
• Planning & budgeting of project resource & financial objectives by developing & maintaining & resource models.
• Providing the monthly KPIs, revenue metrics, and dash board reporting
• Supporting the necessary analysis with Budget & Cost management. Any changes to budget will be as per change management process and will require approvals as per prevailing guidelines
Financial Analysis & Budget Report
• Responsible for analysis & consolidation of revenues reports and business expenses for all the departments
• Generating all periodic management reporting including daily dashboards, monthly management reports
• Prepares forecasts of anticipated revenues against all key metrics on an “intelligent” run-rate basis and
• developed revenue forecasting models for business units as per their service lines, offerings & products
• Tracks variances against budget and forecast ensuring ownership of the variance and the action plans required to address the variance
• Improved financial indulgent by analyzing results & variances, identifying trends - Seasonal/Cyclical
• Ensuring strong governance on revenue targets & keeping business units on track with timely reports & information
• Providing the suggestions/validations through what-if analysis, sensitivity analysis and predictive forecasting
• Monitoring project progress and tracking budget expenditures to ensure that all staff and resources are allocated accurately to ensure all solutions are delivered on time and within budget
• Reporting & analyzing of monthly/quarterly budget and expense reports for the business units/project
Business Analysis & Reviews
• Conducting & presenting monthly/quarterly business reviews for the business units
• Providing information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations
• Working with business & finance team to assure definition & structuring of reports to support financial analytics
• Ensuring proper compliance is followed with reports in delivery to senior management
• Conducting & Coordinating monthly/quarterly business reviews for the business units
• Prepared revenue forecasting models for business units as per their service lines, offerings & products
• Forecasting, tracking, analyzing and consolidating the revenue from the delivery projects
• Supporting the finance team with revenue reconciliations process and methods with reports
• Forecasting, tracking, analyzing and consolidating the revenue from the delivery projects
• SPOC - Coordinator for all support functions in managing their MIS flow through standardized excel dashboard reporting, weekly/monthly elaborative reports and Resource databases/trackers
RESOURCE MANAGEMENT GROUP
Coordination and management of supply of resources to departments in the organization
Strategic planning of human resources for the new projects based on sales forecast/estimates
Made effective resource-allocation and utilization decisions by performing high-level resource- budgeting to detailed project planning, execution, deployment and benefits realization.
Coordination on placement of internal resources on various projects within & across business units to avoid business opportunity loss by ensuring right mapping based on technical specifications & soft skills.
Responsibility to ensures the requirements were fulfilled within the given SLAs with right fitment
Cater resource needs to projects based on phase/life cycle of the project
Apprising the resources profiles for project allocations to project managers and delivery managers
Deployment of resources to projects in conjunction with project requirements, criticality & business needs
Developed and maintain resource trackers, resource availability, bench strength and skill sets updates
PROJECT COORDINATION - PMO SUPPORT
Monitoring project progress and tracking budget expenditures to ensure that all staff and resources are allocated accurately to ensure all solutions are delivered on time and within budget
Tracking and chasing of phantom projects across the organization and ensuring to minimize the projects
Coordination on implementing proper project status reporting, change management process and timesheets reports with compliance tracking for it
Support the building of quantitative analysis models to support business decisions - Developed a billing optimization model for resources used on the project assignments
PMO for strategic accounts in BFSI domain - Citi Bank, JP Morgan & HSBC
Timely updates to VPs, Directors and Program Managers on revenue health checkup reports
Administrator of the project management tool(DIGITE-smart work) for all the projects in the system
Trained to all Project Managers/Account Managers and new resources joining the organization on the usage of the tool
Responsible for generation of all reports from the tool for senior management and handled this activity ensuring timely and consistence reporting with Kaizan methodology
Automated reports and scripts to ensure consistency and successfully trained other team members for report generation and related activities, thus ensuring adequate backup on critical functions.
REPORTS
Assists the preparation of data that will allow the team to provide revenue support, including: tracking of the timesheets, optimizing resource allocation.
Project team - Timesheets management, project compliance and status reports with compliance tracking for it
Ensuring strong governance in project billable hours, revenue and no revenue leakages through reports
Collect, analyze, communicate, and report on fact based information that is aligned with management objectives
INVOICING PROCESS
Developed and maintain invoice tracker for the basic usage for Finance/Commercial/Admin Department
Responsible for generation of timesheets report for the all the delivery projects from the tool
Reviewing of timesheets report & coordination of same with project/account managers for billing
Supply of all the timesheets report to the onsite finance team for invoicing
Supporting with information/reports to project/ account managers for budget planning and estimations
Providing all the required information on hours consumed for the projects to the stakeholders and reporting and overshoot, mismatch to the next level of hierarchical
Analyst
Engineering Support
MBA
Mechanical engineering