Mohammed  Sadique, IT Support Technician

Mohammed Sadique

IT Support Technician

Lulu Group International - Saudi Arabia

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Science
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

IT Support Technician at Lulu Group International - Saudi Arabia
  • Saudi Arabia - Riyadh
  • March 2017 to May 2022

My previous company belongs to retail sector where
IT department mainly focus on Technical support & SAP end user support.

Maintane & monitor computer systems and networks providing technical support.

1.POS (point of sale) configuration
2. SAP user end support
3. Troubleshooting LAN & internet connectivity
4. Biometric attendance &access control terminal
5. IT Helpdesk ticketing
6. Ip telephony
7. Wireless access points configuration
8. Weigh scale configuration
9. Active directory
10. Network swtiches
11. Sophos end point security
12. PDT (portable data terminal)
13. IT Asset monitoring
14.Microsoft 365
15. Installing and configuring computer hardware, software, networks, printers, scanners and other IT perpherals.
etc

Education

Bachelor's degree, Computer Science
  • at Bharathiar University
  • March 2014

BCA (Bachelor of Computer application)