Mohamad Chehab Eddine

Senior Operations Executive with extensive experience leading large-scale facilities management, property operations, asset performance, contract management, business transformation, and stakeholder engagement across Saudi Arabia. Driving operational excellence, profitability, service quality, organizational growth, and strategic initiatives aligned with Vision 2030 objectives.
Strategic Leadership
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Led multi-site operations across diverse asset portfolios.
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Developed operational strategies to improve efficiency and profitability.
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Governed cross-functional teams including FM, HSE, procurement, and Human Resources through enhancing Policies and Procedures, SLAs, SOPs, and KPIs.
Financial Management
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Managed annual operating budgets of SAR 200 million.
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Improved cost efficiency through process optimization and contract restructuring.
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Delivered measurable savings while maintaining service quality.
Client & Stakeholder Management
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Managed relationships with government entities, developers, consultants, and key clients.
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Led executive reviews and performance governance meetings.
Business Growth
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Supported tendering and business development activities.
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Contributed to winning new FM and property management contracts.

Provide executive leadership for large-scale O&M and integrated building solutions contracts across HVAC, fire & life safety, security systems, and BMS/SCADA portfolios. Own full contract lifecycle management—from mobilization through execution, renewal, and value expansion—while aligning operations with corporate sustainability, digital transformation, and customer-centric strategies.
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Delivered 10-20% energy cost savings across 15+ large facilities through retrofit programs and BMS optimisation.
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Secured multi-year contract renewals and upsell extensions exceeding SAR 45M, strengthening long-term revenue streams.
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Elevated SLA compliance to 95-99%, materially reducing deductions and restoring client confidence.
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Built high-performance teams (20-50+ professionals) through structured training, SOPs, KPIs, and succession planning.
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Enabled executive decision-making through performance dashboards, monthly reports, and quarterly strategic reviews.
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Accomplished delivery of mega-campus O&M, smart city infrastructure support, EPC initiatives, and FM mobilisations.
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Delivered 15% operational cost savings through energy optimization, predictive maintenance, and workforce optimization.
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Reduced reactive maintenance by 35% via CMMS/IoT-enabled preventive maintenance strategies.
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Secured SAR 30M+ in contract renewals by demonstrating operational excellence and governance rigor.
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Improved work-order closure rates by 25% and enhanced service responsiveness.

Integrated Facilities Management, Business Growth & Operational Excellence
Accountable for driving IFM growth strategy across hard/soft services, CAFM platforms, and energy optimisation solutions. Led market segmentation, service model design, and digital enhancements while aligning operations, finance, and technical teams with corporate growth and compliance objectives.
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Directed 1, 200+ employees, embedding KPI-driven performance management and centralized reporting structures.
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Increased client retention and contract value by 25% through differentiated service offerings and digital enhancements.
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Delivered 10-15% cost savings via workforce audits, shift restructuring, and preventive maintenance frameworks.
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Improved asset reliability and reduced emergency callouts by 30%.
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Established centralized reporting and governance systems to enhance transparency and performance control.
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Commenced large-scale mobilisations for government and royal facilities, CAFM/CMMS deployments, and compliance programs.

Airport Facilities, High-Security Operations & Regulatory Compliance
Provided strategic oversight for integrated facilities management at King Khalid International
Airport (KKIA), managing complex, high-security operations across terminals, airside, and landside
assets while ensuring uninterrupted 24/7 service delivery.
• 99%+ SLA compliance, driving client deductions and audit findings to near zero.
• Delivered 15% operational cost savings through predictive maintenance, BMS/SCADA
integration, and resource optimization.
• Reduced reactive maintenance by 35%, improving asset uptime and lifecycle
performance.
• Improved workforce stability by reducing turnover by 20% through structured training,
KPIs, and career pathways.
• Led emergency preparedness programs, regulatory audits, and compliance with GACA
and ICAO standards.
• Formulated and produced executive dashboards and conducted quarterly governance
reviews with airport authorities.

Owned regional HVAC service operations while driving commercial growth across chillers, VRF systems, and maintenance contracts. Bridged technical delivery with sales strategy to expand market presence across Central Saudi Arabia.
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Exceeded annual service revenue targets by 15-20%, consistently outperforming commercial KPIs.
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Generated SAR 8M+ incremental revenue within two years through targeted service models and upselling.
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Achieved 30-40% lead-to-client conversion rates via consultative selling and technical value propositions.
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Reduced service delivery costs by 12% and increased market share by 18% in Riyadh’s commercial HVAC sector.
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Secured SAR 10M+ in new contracts and launched bundled service and predictive maintenance offerings.

Royal Facilities Operations, Enterprise Maintenance & Quality Governance
Spearheaded large-scale royal palace FM operations covering HVAC, BMS, fire detection, security,
AV, and integrated systems while managing enterprise resources, ERP planning, and ISO-aligned
quality systems.
• Improved SLA compliance from 82% to 95% within six months. Reduced client
deductions by SAR 1.2M annually.
• Delivered 10-12% cost savings without increasing headcount. Secured SAR 20M+ in
contract extensions and scope expansions.
• Managed 486+ workforce, ERP-based resource planning, and preventive/corrective
maintenance governance.
• Led ISO 9001 QMS implementation, internal audits, corrective actions, and continuous
improvement programs.
• Reduced staff turnover by 18% and strengthened internal promotion pipelines.

• Supervised a dedicated Low-Current team, ensuring efficient operation, maintenance, and commissioning of critical systems including fire detection, access control, CCTV, and computer networks.
• Expertly managed audiovisual systems, enhancing functionality in diverse environments such as royal palaces, conference centers, schools, and festivals.
• Proficient in reading technical specifications and schematic diagrams, facilitating accurate project execution.
• Developed comprehensive Bills of Quantities (BOQ) to streamline project planning and budgeting.
• Transitioned from an Electronics Supervisor and Quality Management Coordinator to pursue roles in Maintenance Management, Technical Management, Facilities Management, Project Management, and Mall Management.
• Committed to delivering high-quality solutions and ensuring operational excellence across all projects.