Mohammed Shihabudheen

Key Result Areas:
* Managed and resolved employee grievances and sustaining day-to-day employee relations, concerns and disputes
* Addressed the employee issues and conducted proper follow-ups with concerned departments along with counselling
sessions with employees
* Investigated & resolved employee relations related issues on a regular basis; assisted the managers in using the full
range of HR policies to ensure timely settlement of issues
* Analyzed attrition trends in the client relationship and drafted mitigation plans to minimize the same
* Developed attendance and leave records for all staff, monitored scheduled absences and ensured that the staff absence
was adequately covered off to ensure continuity of services
* Steered the issue of appointment letters to new hires, processed visa, and coordinated across
levels to ensure timely approval of visas
* Speareaded the induction and orientation to the new hires, rendered process/ tasks workflow for a better
understanding to the new hire, as where he stood in the team and the level of interference in the team
* Led the arrangement of employee letters, memos, circulars and other ad hoc letters or tasks on MDs instruction; drove
the arrangement of other insurances like 3rd party insurances, workmen compensation and logistics insurances
* Directed the renewals of various company approvals like trade license, establishment card, chamber of commerce,
operational fitness approvals
* Followed up on the staff visa, passport, and other IDs expiry, and steered operations for renewals
* Drove the processing of monthly payroll using Online Banking Portal, passed entries in the Accounting Systems
* Ensured compliance with legal requirements and assured the confidentiality of information at all times
* Effectuated the maintenance of all insurance policies of the company including group health insurance policy for any
additions and deletions upon staff joining and leaving

Drove operations across requirements pertaining to pre-opening of HR Department
* Managed the overall human resources operations of the business entailing recruitment, compensation-benefits, payroll
and employee relations; coordinated with Finance Department for effective staff budgeting
* Directed payroll administration of the main office and other branches and steered the maintenance of payroll records
* Liaised with HODs for the recruitments like sourcing candidates and arranging interviews with MD; drove the induction
and orientation of new hires
* Successfully established employee code of conduct, HR policies & procedures; developed and issued Employee
Handbook as part of HR Policy Implementation
* Managed overall works - Visa, Staff Medical, Visa Stamping, Cancellations, Resolving Labour and Immigration Issues
* Controlled administrative functions entailing record maintenance, vehicle allocation, service records, inspections,
renewals trade licenses, tenancy contracts, insurances and so on
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