Mohammed Siddiq, Active Directory & Exchange Administrator -L2

Mohammed Siddiq

Active Directory & Exchange Administrator -L2

nityo infotech

Location
India - Bengaluru
Education
Bachelor's degree,
Experience
10 years, 11 Months

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Work Experience

Total years of experience :10 years, 11 Months

Active Directory & Exchange Administrator -L2 at nityo infotech
  • India - Bengaluru
  • December 2020 to September 2021

Responsible for providing L2 administrator support for Exchange & Active Directory.
•Administrating, support, maintenance & monitoring of Exchange server.
•Administrating & Managing Active Directory.
•Responsible for all client requests for 2nd & 3rd level support.
•Handles & monitoring email Gateway.
•Administrating Active directory, group policy, sites replication.

System & Network Engineer at Nehmeh Enterprise
  • November 2013 to October 2019

Location: Doha, Qatar.

Responsibilities
•Managing Active Directory, DNS Server, DHCP Server, Group Policies, Role Implementation, Creating Users, Groups OU Hosted on AWS Cloud.
•Administration, Support and Monitoring of exchange online mailboxes.
•Responsible for migrating infrastructure on AWS cloud.
•Responsible for migrating mailboxes on Office365.
•Provide support for implementation, troubleshooting & maintenance of IT Systems. Maintain integrity of the network, server deployment, and security Managing the installation and configuration of network.
• Set policies, procedures, guidelines & standards to ensure network stability and security.
•Experienced in connecting branch offices and individual users in remote locations to the corporate network.
•Responsible for installation, configuration, operate, troubleshoot and verification of connections to remote sites

End user Support Engineer at MICROLAND LIMITED
  • India
  • May 2011 to April 2013

Responsibilities
•Migration of system from WINDOWS XP TO WINDOWS 7 across Deutsche Bank India South.
•Monitoring and delivering Service Level Agreements (SLAs).
•Working with Global Windows Engineering team, for resolving technical issues raised by Business SPOC /Leads after migration.
•Conducting trainings session for Administrator and staff.
•Windows maintenance, dual booting, upgrade & update the windows
•MS outlook configuration, Outlook backup & restore and troubleshooting
•Disk Management, partitions.
•Printer installation and troubleshooting.
•Antivirus update & virus protection.
•Scanner configuration & troubleshooting.
•Troubleshooting of hardware and O/S.
•Basic Networking, Map drive, Data sharing.
•TCP/IP Configuration, Internet Maintenance

Customer Support Engineer at BINARY SYSTEMS PVT LTD
  • India
  • May 2010 to April 2011

Responsibilities
•Maintenance and troubleshooting of all systems,
•Troubleshooting internet
•Maintenance of IT Assets
•Troubleshooting of hardware and Operating Systems.
•Basic Networking, Map drive, Data sharing.
•TCP/IP Configuration, Internet Maintenance.
•Data Cards configure and troubleshooting.
•Remote desktop and remote assistance.
•Wireless Networking, Networking in Domain environment.
•Basic Firewall configuration.
•VNC Configuration and team viewer configuration.
•User Profiles Backup and Restore.
•Sharing folder, sharing device & Printer

Customer Support Officer at MPHASIS AN HP COMPANY
  • India
  • April 2009 to May 2010

Responsibilities:
•Providing online technical support to Mphasis then client- Airtel Telecommunication Company for Broadband related issues.
•Configuration online routers of Beetle, Linksys, Net gear, Dlink
•Configuration of Static IP in Different modes
•Resolving online issues related mail box websites and outlook.
•Basic networking, peer to peer, Map drive, Data sharing.
•TCP/IP Configuration

Education

Bachelor's degree,
  • at Bangalore University
  • November 2007

courses: Microsoft

High school or equivalent,
  • at Bangalore University
  • November 2007

courses: Microsoft

Bachelor's degree, Commerce
  • at Bangalore University
  • November 2007

Specialties & Skills

Microsoft Exchange
System Administration
IT Infrastructure
System Analysis
office 365
NETWORKING
ACTIVE DIRECTORY
MANAGEMENT
MICROSOFT EXCHANGE
MICROSOFT OFFICE
POLICY ANALYSIS
TROUBLESHOOTING
ANTI VIRUS
Azure Administrator

Languages

English
Intermediate
Hindi
Expert
Urdu
Expert