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Mohammed Waseem, System Administrator / IT Support

Mohammed Waseem

System Administrator / IT Support·Advanced Construction Technology Services (ACTS)

Qatar

Bachelor's degree, Computer Science

Work experience

Total years of experience: 7 years, 8 months

System Administrator / IT Support

November 2022 - Present

Advanced Construction Technology Services (ACTS)

Doha, Qatar •Remote

November 2022 - Present

• Provided end-to-end IT support to 100+ users across multiple departments.
• Installed, configured, and maintained desktops, laptops, printers, and network
devices.
• Managed Active Directory (user creation, password reset, group policies, access
control).
• Diagnosed and resolved hardware, software, and network issues (IP conflicts,
DNS, DHCP).
• Provided remote support using RDP, AnyDesk, and other tools.
• Maintained system security by applying updates, patches, and antivirus solutions.
• Supported and maintained LIMS system for smooth lab operations.
• Handled asset management and maintained IT inventory records.
• Created documentation and user guides for common IT issues.
Company industry:
Construction & Building

Technical Operations Executive

January 2018 - January 2022

Fresh n Crunch Pvt Ltd

Hyderabad, India

January 2018 - January 2022

• Managed daily operations of food court serving corporate employees in MNC
environment.
• Handled POS systems, billing software, and basic IT troubleshooting.
• Maintained inventory systems and ensured smooth digital transactions.
• Co-founded a sanitization business during COVID-19 managing supply chain and
customer service.
• Implemented basic digital tools for business tracking and reporting.
Company industry:
Catering, Food Service, & Restaurant

Education

Shivaji University

January 2017

January 2017

Bachelor's degree, Computer Science

India

Skills

ACTIVE DIRECTORY
Intermediate
ACTIVE DIRECTORY
Intermediate
DESKTOP SUPPORT
Intermediate
DESKTOP SUPPORT
Intermediate
DEVICE MANAGEMENT
Intermediate
DEVICE MANAGEMENT
Intermediate
DOMAIN NAME SYSTEM
Intermediate
DOMAIN NAME SYSTEM
Intermediate
DYNAMIC HOST CONFIGURATION PROTOCOL DHCP
Intermediate
DYNAMIC HOST CONFIGURATION PROTOCOL DHCP
Intermediate
LABEL PRINTING
Intermediate
LABEL PRINTING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TCP IP
Intermediate
TCP IP
Intermediate
WINDOWS SERVERS
Intermediate
WINDOWS SERVERS
Intermediate

Training and Certifications

Certifications
Pre-University Course (PUC)
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solution Associate (MCSE)