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mohammad Al salaymeh, senior relationship officer

mohammad Al salaymeh

senior relationship officer ·Bank Of Jordan

Qatar

Bachelor's degree, economics business and finance

Work experience

Total years of experience: 11 years, 6 months

senior relationship officer

January 2024 - Present

Bank Of Jordan

Amman, Jordan

January 2024 - Present

Greet and assist customers in the auto loans department, providing comprehensive information on available loan options.
Achieve and exceed monthly sales targets by proactively reaching out to potential customers through various channels.
Guide customers through the loan application process, ensuring all necessary documentation is accurately completed and submitted. Maintain long-term relationships with clients, providing after-sales support and addressing any queries or concerns.
Stay updated on market trends, competitor products, and industry developments to offer informed recommendations.
Conducted customer needs assessments to recommend suitable loan options and terms.
Managed loan applications, ensuring compliance with all regulatory requirements and bank policies.
Developed and maintained a strong network of dealership contacts to generate new business opportunities.
Provided exceptional customer service, resulting in high client satisfaction and repeat business.
Build strong partnerships with car’s showroom and dealer managers in develop to drive sales process, and serve as their primary point-of contact through the sales process. This includes clear and timely communication over the phone, through email and/or face-to-face meetings Attend and participate in cars showrooms and dealer for new cars

Company industry:
Banking
Job role:
Banking

senior relationship

January 2023 - December 2023

housing bank

Amman, Jordan

January 2023 - December 2023

Actively promoted and sold a wide range of bank products, including savings
accounts, current accounts, loans, credit cards, investment options, and insurance products
seasoned sales professional with expertise in personal loans, auto loans, and home loans, coupled with a strong focus on credit card sales. Proven track record in building client relationships, exceeding sales targets, and offering tailored financial solutions. Effective communicator with in-depth knowledge of diverse banking products, dedicated to driving sales growth and delivering top- notch customer service.
Built and maintained strong relationships with a diverse portfolio of clients, including high-net-worth individuals, small businesses, and corporate entities. Conducted regular meetings with clients to understand their financial goals and needs, providing personalized financial solutions and advice.

Company industry:
Banking
Job role:
Banking

sales officer

June 2021 - January 2023

dardas motors

Zarqa, Jordan

June 2021 - January 2023

Greet and assist customers in a friendly and professional manner. Conduct thorough needs assessments to match customers with suitable vehicles.
Present and demonstrate vehicle features, benefits, and
financing options.

Company industry:
Retail & Wholesale
Job role:
Sales

Senior relationship officer

May 2018 - October 2020

Abu Dhabi commercial bank

Abu Dhabi, United Arab Emirates

May 2018 - October 2020

1- Actively promoted and sold a wide range of bank products, including, loans, credit cards, auto loans
2-Achieve and exceed monthly sales targets by proactively reaching out to potential

3-Guide customers through the loan application process, ensuring all necessary documentation is accurately completed and submitted. Maintain long-term relationships with clients,
4-providing after-sales support and addressing any queries or concerns

5- Conducted customer needs assessments to recommend suitable loan options and terms.

6- Build strong partnerships with car’s showroom and dealer managers in develop to drive sales process, and serve as their primary point-of contact through the sales process.

Company industry:
Banking
Job role:
Banking

Senior relationship officer

June 2017 - May 2018

Abu Dhabi Islamic bank

Abu Dhabi, United Arab Emirates

June 2017 - May 2018

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service.

• Prepares reports by collecting, analysing, and summarizing information.


Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Company industry:
Banking
Job role:
Banking

reconciliation and settlement of cards , operations

June 2015 - April 2017

Jordan Kuwait bank

Amman, Jordan

June 2015 - April 2017

Execute all daily entries that related to cards department with internal parties, and external parties to ensure compliance with the established standards and procedures.
o Reconciliation and settlement all ledgers (GL accounts) in order to keep the Bank’s financial records clear, accurate and complete.
o Execute and follow up disputed transactions (Chargeback).
o Solving any problems that related to credit cards, electronic cards, and ATM machines and following it up.
o Participating in new projects at Jordan Kuwait bank that related to cards developments.
o Issuance and following all cards, and NGO cards.
o Performing other duties as assigned or required.

Company industry:
Banking
Job role:
Banking

sopervisor . sales

November 2012 - December 2013

taj mobile

Amman, Jordan

November 2012 - December 2013

how to deal with the cunstomer to buy the devices (iphone.samsung.htc.lg.sony) and how to deal with the customer property and use the skills of persuasion at work.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

al al-bait university

January 2015

January 2015

Bachelor's degree, economics business and finance

Jordan

GPA (percentage): 71.3%

GPA (percentage): 71.3%

good

al hasan al basri school

January 2009

January 2009

High school or equivalent, Information Management

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

Good

Skills

Bank Reconciliation
Expert
Bank Reconciliation
Expert
Sales
Expert
Sales
Expert
Banking Relationships
Expert
Banking Relationships
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Microsoft Office (Word – Excel – Power point –Outlook)
Intermediate
Microsoft Office (Word – Excel – Power point –Outlook)
Intermediate
Ability to work well under pressure and unsupervised
Expert
Ability to work well under pressure and unsupervised
Expert
.● Innovative, willing to learn and hard worker
Expert
.● Innovative, willing to learn and hard worker
Expert
Advanced Internet & Email Skills.
Expert
Advanced Internet & Email Skills.
Expert
retail
Expert
retail
Expert
excellent written and verbal communication skills and enjoy working as a team member as well a
Intermediate
excellent written and verbal communication skills and enjoy working as a team member as well a
Intermediate
marketing
Expert
marketing
Expert
digital marketing
Intermediate
digital marketing
Intermediate
problem solving
Expert
problem solving
Expert
teamwork
Expert
teamwork
Expert
operation
Expert
operation
Expert
team leadership
Expert
team leadership
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Management
Expert
Management
Expert
Call Center
Intermediate
Call Center
Intermediate
Bank Reconciliation
Expert
Bank Reconciliation
Expert
Banking Relationships
Expert
Banking Relationships
Expert
Public Relations
Expert
Public Relations
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Languages

Arabic
Expert
English
Expert

Hobbies

  • football,Basketball, swimming
    I used to play football in the Jordan Youth Club in the center for a period of two years