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Mohammed Iyaz Hamza, Health Care IT Functional Consultant / Medical Insurance Officer

Mohammed Iyaz Hamza

Health Care IT Functional Consultant / Medical Insurance Officer· RELATORE HEALTH CARE SOLUTION FZC

United Arab Emirates

Bachelor's degree, Hospitality

Work experience

Total years of experience: 16 years, 4 months

Health Care IT Functional Consultant / Medical Insurance Officer

January 2021 - Present

RELATORE HEALTH CARE SOLUTION FZC

Dubai, United Arab Emirates

January 2021 - Present

RESPONSIBILITIES:
 To setup the HMS application based on the client requirements.
 Creating doctors list, duty schedule, staff list, TPA list, Insurance Payers list, Network list,
Price list, etc
 To conduct the department wise user training in the HMS application.
 To provide the user support as and when required.
 Dealing with major insurance companies in UAE especially National Health Insurance
Company - Daman.
 To oversee the submitted records for any kinds of error or duplication.
 To coordinate all programs of insurance and claim related activities.
 Supervising and overseeing the daily operations of claim submission & related activities.
 Extensive knowledge of DHA and HAAD Protocols.
 Well versed in handling E claim Submission along with PBM.
 Independently handling in house system-Upgrading/ resetting/implementation of
pricelist and mapping.
 Contracts negotiations and Network expansion
 Tariff review, analysis, comparison and negotiation

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

MANAGER (Production , Business Development, Administration & Public Relations)

April 2017 - December 2020

JEANSHAK POLICE UNIFORM AND GARMENTS INDUSTRY PVT LTD

Bengaluru, India

April 2017 - December 2020

Job Responsibilities:

▪ An astute professional with over 5 years of rich experience in operations, production, product development and quality control and compliance in the garments manufacturing industry.
▪ Extensive experience in product planning production vendor development maintainance planning and execution in shifts and procurement and logistics of raw materials .
▪ Handled production like shirts, tshirts for buyers of international repute like tommy Hilfiger, jack and johns, rig, Edhardy etc.
▪ Played an integral role as the Team Leader with a track record of success in managing production of Uniform for Kerala police, Kerala Customs, Marine customs, Air force, military’s in Kerala and other government Officials with all ranks .
▪ Manage day-to-day operations, Training, managing and motivating the employees.
▪ Worked to improve overall office productivity.
▪ Coordinate with Garments vendors and timely ordering the supplies.
▪ Conducting timely meeting with higher Police officials to ensure regular orders are obtained.
▪ Ensure regular visits to the Police training camps to obtain new orders.
▪ Ensure on time delivery of the finished orders and rectifying the errors if any.
▪ Maintain updated records of daily, weekly and monthly revenues and expenses.
▪ Advise staff on the best ways to resolve issues with clients and deliver excellent customer service. ▪ Friendly relationships with customers to increase loyalty and boost reputation.

Company industry:
Retail & Wholesale
Job role:
Management

MANAGER (Insurance Officer, Business Development, Administration & Public Relations)

February 2013 - March 2017

GLOBE MED GULF LLC

Dubai, United Arab Emirates

February 2013 - March 2017

Job Responsibilities:
▪ Handling reconciliation processes within all provider networks
▪ Experience in Revenue Cycle Management (Insurance)
▪ Monthly reporting of provider payments & remittance advice
▪ Benchmark providers’ network by category
▪ Contracts negotiations and Network expansion
▪ Monitor, control and continuously update provider network directory
▪ Knowledge in Medical Coding (ICD-9, ICD-10 and CPT)
▪ Extensive knowledge of DHA and HAAD Protocols.
▪ Well versed in handling E claim Submission along with PBM .
▪ Independently handling in house system-Upgrading/ resetting/implementation of pricelist and mapping.
▪ Independently conducting provider training with regards to the system usage/ PBM/I CARE
▪ Rectifying the errors occurring in the patient service department.
▪ Handling provider relationships.
▪ Tariff review, analysis, comparison and negotiation.

Company industry:
Insurance & TPA
Job role:
Administration

MANAGER (Insurance Officer ,Business Development , Administration & Public Relations)

February 2010 - February 2013

LLH HOSPITAL ,UNIT OF VPS HEALTH CARE

Abu Dhabi, United Arab Emirates

February 2010 - February 2013

Job Responsibilities:
▪ Acted as the main point of contact in handling accommodation, transportation, hotel reservation, travel arrangement and other necessary services for ambassadors, diplomats and other officials.
▪ Dealing with major insurance companies in UAE especially National Health Insurance Company - Daman.
▪ To oversee the submitted records for any kinds of error or duplication.
▪ To coordinate all programs of insurance and claim related activities.
▪ Supervising and overseeing the daily operations of claim submission & related activities.
▪ Receiving the request for approvals from different departments, medical centers and pharmacies (for Surgeries & other procedures).
▪ Reviewing the request if the condition is covered or uncovered by the insurance.
▪ Forwarding the request with required supporting documents through mail or fax to concerned insurance companies for approval.
▪ Coordinating with insurance company doctors, especially if they have any queries or clarifications regarding the request sent for approval
▪ Coordinating with the attending doctor for some clarification regarding the condition of the patient. ▪ Coordinating with the nurses whenever the insurance company needs some investigations/medical reports to be sent for the company’s perusal
▪ Justifying to the insurance company doctors with investigation and other related reports in case of re-approval or extension of admission and getting approvals
▪ Sending approved authorization request to concerned departments
▪ Maintaining log book for pending and rejected cases.
▪ Conducting insurance training class for nurses and customer relation executives
▪ Checking and finalization of Inpatient bills.
▪ Correcting XML errors, like loinc code, universal dental code, card numbers.
▪ Checking of activity code, activity type, clinician code, ICD.
▪ During the time of submission correcting card number
▪ Checking the outpatient bills and making necessary corrections with the help of customer relation executives, nurses and doctors.
▪ Updating Insurance master in ‘Hospital Management System’ software.
▪ Entering e-claims of IP, OP & Pharmacy (more than 23 insurance companies).
▪ Checking ICD-9, CPT, E&M, and HCPCS-Codes in claim forms and entering in e-claim software according to the HAAD rules and regulations.
▪ Check monthly claim forms for all requirements needed before submitting to insurance companies. (E.g. stamp and sign of doctor, signature of patient, lab and radiology reports.

Company industry:
Insurance & TPA
Job role:
Administration

Education

IIMES

May 2008

May 2008

Bachelor's degree, Hospitality

India

Skills

Insurance
Expert
Insurance
Expert
Prioritize customer serviceQuick Learner and ability to grasp complex issuesMultitaskingConflict
Expert
Prioritize customer serviceQuick Learner and ability to grasp complex issuesMultitaskingConflict
Expert
Insurance
Expert
Insurance
Expert

Languages

English
Expert
Hindi
Expert
Tamil
Expert
Malayalam
Expert

Hobbies

  • Travelling