Total Years of Experience: 16 Years, 1 Months
November 2019
To Present
Customer Service Executive
at nmc
Location :
United Arab Emirates - Dubai
May 2010
To November 2019
Customer Service Executive
at NMC Specialty Hospital, Al Nahd
Location :
United Arab Emirates
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for all internal and external activities of the clinic.
• Following for the payment of bills.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for all internal and external activities of the clinic.
• Following for the payment of bills.
April 2017
To May 2019
Guest Relations Executive
at Al Raha Hospital
Registration for In-Patient Admissions and Discharges on a dailybasis
• Co-ordinate with insurance department for approval or other insurance relatedqueries.
• Billing of both insurance and cash Admissions and Discharges.
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Co-ordinate and manage communication between patients and staff and follow up to ensure we
resolve patient concerns
• Maintaining KPI reports for both In-Patient and Out-Patient
• Co-ordinate with OT-In-Charge and the respective doctors with regards to scheduling of dailysurgeries.
• Billing and Registration of Emergency patients.
• Co-ordinate with insurance department for approval or other insurance relatedqueries.
• Billing of both insurance and cash Admissions and Discharges.
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Co-ordinate and manage communication between patients and staff and follow up to ensure we
resolve patient concerns
• Maintaining KPI reports for both In-Patient and Out-Patient
• Co-ordinate with OT-In-Charge and the respective doctors with regards to scheduling of dailysurgeries.
• Billing and Registration of Emergency patients.
January 2014
To March 2017
Customer Relations Executive
at LLH Hospital
Location :
United Arab Emirates
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Co-ordinating with the insurance doctors for all pre approvals.
• Following for the payment of bills.
• Responsible for all internal and external activities of the clinic.
• Handling all bills related Insurance companies and cooperate tie ups.
Mediscope Hospital, Bangalore in the department of
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Co-ordinating with the insurance doctors for all pre approvals.
• Following for the payment of bills.
• Responsible for all internal and external activities of the clinic.
• Handling all bills related Insurance companies and cooperate tie ups.
Mediscope Hospital, Bangalore in the department of
January 2012
To January 2013
Front Office Executive
Responsible for customer services.
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Following for the payment of bills.
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Following for the payment of bills.
October 2008
To November 2009
Fashion Coordinator
at Levis Jeans
Location :
India - Bengaluru
Designing the store layout.
• Visual presenting the store in a way for the customers to get attracted to the store.
• Draping the new and attractive merchandise in displaymannequins.
Triumph Automobiles
• Visual presenting the store in a way for the customers to get attracted to the store.
• Draping the new and attractive merchandise in displaymannequins.
Triumph Automobiles
May 2007
To May 2008
Marketing Executive
Authorized service agents of Hindustan Motors & Marikar Motors
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