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mohammed shafeek abdul vahid

Customer Service Executive

nmc

Location:
United Arab Emirates - Abu Dhabi
Education:
High school or equivalent, Economics
Experience:
16 years, 1 month

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  16 Years, 1 Months   

November 2019 To Present

Customer Service Executive

at nmc
Location : United Arab Emirates - Dubai
May 2010 To November 2019

Customer Service Executive

at NMC Specialty Hospital, Al Nahd
Location : United Arab Emirates
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for all internal and external activities of the clinic.
• Following for the payment of bills.
April 2017 To May 2019

Guest Relations Executive

at Al Raha Hospital
Registration for In-Patient Admissions and Discharges on a dailybasis
• Co-ordinate with insurance department for approval or other insurance relatedqueries.
• Billing of both insurance and cash Admissions and Discharges.
• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
• Co-ordinate and manage communication between patients and staff and follow up to ensure we
resolve patient concerns
• Maintaining KPI reports for both In-Patient and Out-Patient
• Co-ordinate with OT-In-Charge and the respective doctors with regards to scheduling of dailysurgeries.
• Billing and Registration of Emergency patients.
January 2014 To March 2017

Customer Relations Executive

at LLH Hospital
Location : United Arab Emirates
Responsible for customer services.
• Giving appointments for the patients
• Guiding patients to the specialized floors
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Co-ordinating with the insurance doctors for all pre approvals.
• Following for the payment of bills.
• Responsible for all internal and external activities of the clinic.
• Handling all bills related Insurance companies and cooperate tie ups.
Mediscope Hospital, Bangalore in the department of
January 2012 To January 2013

Front Office Executive

Responsible for customer services.
• Handling cash and credit cards.
• Entering the day-to-day transaction record.
• Maintaining daily patient register.
• Responsible for handling telephone calls.
• Following for the payment of bills.
October 2008 To November 2009

Fashion Coordinator

at Levis Jeans
Location : India - Bengaluru
Designing the store layout.
• Visual presenting the store in a way for the customers to get attracted to the store.
• Draping the new and attractive merchandise in displaymannequins.
Triumph Automobiles
May 2007 To May 2008

Marketing Executive

Authorized service agents of Hindustan Motors & Marikar Motors

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2002

High school or equivalent, Economics

at Kerala University
with 78%.
• 6th Std -
January 2002

High school or equivalent, Economics

at Kerala University
Location : India - Kerala
with 78%.
• 6th Std -

Specialties & Skills

CUSTOMER SERVICE

INSURANCE

AUTOMOTIVE

LAYOUT DESIGN

PRESENTATION SKILLS

SCHEDULING

TELEPHONE SKILLS

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Hindi

Expert

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