Laundry Manager in the Seashell Julai'a
Seashell Hotel & Resort
Total years of experience :25 years, 4 Months
Presently working as a Laundry Manager in the Seashell Julai'a
Hotel & Resort since 1 august 2011 to till now.
Responsibilities:
•To ensure the smooth and efficient service and operation of the laundry department.
•Monitors laundry production and ensures linen distribution levels meet hotel needs.
•Maintain efficient and effective communication with internal and external customers.
•Controls operating expenses, monitors staff attendance, time keeping and overtime.
•Provides instruction and direction to all laundry staff and supervisor.
•Make monthly inventory of detergents. To prepare and submit monthly sales and production reports to the relevant departments.
•To co-ordinate with the engineering department on repairs and maintenance follow up.
•To make the necessary requisitions purchase request and the necessary follow up to ensure the availability of supplies.
•Recruited, hired, trained staff, evaluated employee performance, and recommend and initiate promotions, transfers, and disciplinary action.
•Developing and implementing department training plans.
•Carrying out annual appraisals with all staff. Reviewing and evaluating all training plans.
•Ensure that safe and healthy working practices are implemented at all times.
•Daily attending department head meeting and open discussion if any operating problems.
•To ensure the smooth operation of uniform room.
•Consult with General Manager to purchase new uniform for every department.
• Make sure which department uniform very urgently required and ragged and filthy
uniform to put in the discarded account
Worked at Seashell Julai'a Hotel & Resort Kuwait, from 1 January 2008 to 30 July 2011 as an Assistant Laundry Manager.
Responsibilities:
•Prepares all necessary operating reports or monthly report and forwards to accounting
department by the end of the month.
•Consults with the Housekeeper and F & B Outlet Managers to ensure that there is enough
supply of clean linen available at all times, particularly during the peak occupancy periods.
•Supervises daily laundry shift operations and ensure compliance with all policies,
standard and procedures.
•Maintaining quality standards of the Laundry Production.
•Make reasonable, intelligent and efficient cost control, and superior product delivery.
•Supervises all Laundry Staff on the day to day operation of the Laundry to ensure that the highest possible hygiene and finish standard of all linen is maintained at all times.
•Checks constantly all Laundry equipments to ensure that the machines are kept clean,
•Prepare maintenance requisitions and maintains follow up files to ensure that the equipment does not fall into disrepair.
•Controls and analyses, on an on-going basis, departmental labor and material cost to ensure performance against the budget and prepare a monthly laundry summary report.
•To ensure staff working hours are recorded accurately and in accordance with hotel
Polices and procedures. To ensure details of staff vacation and worked public holidays
are recorded in accordance with hotel policies and procedures.
Worked at Kempinski Julai'a Hotel & Resorts Kuwait from 28 October 2002 to 31 December 2007 as a Laundry Supervisor.
Achievement: Recipient of the best "Employee of the month" award Pre-Opening at
Kempinski Julai'a Hotel & Resort for re-organized the laundry department
In the month of May - 2003.
Responsibilities:
•Maintaining high standards of cleanliness of equipments and laundry environment.
•Records and keeps daily count sheet for 4 weeks. Laundry cost analysis for 1 month and discarded linen every 3 months.
•To ensure that staff are familiar with all emergency procedures.
•Keeping record of all laundry transaction and cost analysis.
•To ensure stocks of detergent, fabric conditioner etc are maintained.
•Inspected finished laundered articles to ensure conformation of standards.
•Prepares reports and coordinates work schedules for laundry operations.
•Inspects laundry processing and press work on a daily basis to ensure optimum quality of work from pick-up and on-time delivery of garments and linen
•Maintains records on production, time worked, and materials.
Worked at Abha Palace Hotel & Resorts Saudi Arabia from 14 December 1998 to 04 September 2002 as a Washer man, Presser and Dry Cleaner.
Achievement: Recipient of the Best Employee month award in the moth of October 2001.
Responsibilities:
•To have the whole laundry area cleaned as per schedule.
•To ensure sorting of soiled linen and clothes.
•To check for damaged linen and clothing also for stubborn stains.
•Ensures to sort out clothes according to different materials and also test the fastness of the color and also ensure to sort the heavy soiled from light soiled.
•To separate clothes which are to be pressed (wet, dry and steam)
•To do hand finishing if required after pressing on the press. To press delicate material by hand.
•To check clothes which are washed or dry clean for stain, damaged before pressing and also button.
•Make sure after spotting all chemical is removed with steam and air.
•Check the marking tags and remove or cover fancy and nylon buttons.
•To make sure linen and clothing is not damaged due washing process.
•To use the right chemicals as per training and no other chemicals without Laundry
Manager's permission and also consult Laundry Manager whenever in difficulty.
Higher Secondary Education (Year of completion 1994)