IT Administrator
SUBWAY
Total years of experience :15 years, 4 Months
Configuring Computer Networks, Active Directory, File-Server, Firewall, Applications, etc.
Consulting with End-users for specific requirements and design solutions.
Maintaining Email Server and Name Server Domain over cloud infrastructure.
Analyzing the Network infrastructure to optimize services over Hyper-V.
Managing POS Support and Menu Manager Services for Subway KSA.
Managing Sonic Wall NSA 2600 Firewall for the entire Network.
Managing Content Filtering, Bandwidth Allocation, and Application Control.
Providing ERP support SAP Business One support services for Finance, Sales, Purchasing, Cost Centers, Chart of Accounts, etc.
Asset Management, implementing disaster recovery and backup procedures and information security and control structures.
Providing support services for HRMS: ESS, Performance, Training, Competency management, etc.
Managed Automated Biometric services integrated with HRMS.
Managed DMB Server for over 150 Subway Locations across KSA.
Responding to technical support calls from end users for computers and software applications
Setting up and installing new computers, networks, and software
Setting up user accounts and profiles on the Active Directory
Installing and configuring operating systems, anti-virus software, and other applications
Maintaining inventories of hardware and software.
Managing backups of servers, in case of data loss.
Keeping a record of issues and faults along with solutions, for future reference.
Was awarded an internship during the final year of College with Quarsar Info systems