Total Years of Experience: 11 Years, 7 Months
June 2013
To Present
IT Executive
at Asset Reconstruction Company India Ltd.
Location :
India - Mumbai
Currently working as an IT Executive in Asset Reconstruction Company (India) Ltd. (The India’s first asset reconstruction company) taking care of IT Infrastructure such as (Desktop, Laptop/Servers / VMware/Network / Security / Procurement /EPABX/Video Conferencing etc.)
June 2012
To March 2013
Customer Support Engineer
at Ace Computer Services (Wipro)
Location :
India - Mumbai
• Managing and maintaining desktop, laptop, Printers, FAX server.
• Maintaining and troubleshooting Windows XP, Windows 7, and Windows 8.
• Troubleshooting of problems in LAN connectivity, Printer problems, Outlook Problem, FAX problem and Internet problems.
• Configure and troubleshooting Microsoft Outlook and SAP related problem.
• Making Daily, Weekly & Monthly call report as well as Antivirus report.
• Daily monitoring of all printers and scanner and call pilot server for FAX service and troubleshooting of all types of problems related to hardware and software.
• Administration and troubleshooting of IBM/Compaq/HP windows desktop/laptops.
• Asset/Inventory documentation of all the Desktops and Laptops.
• Configuration of Windows 2000 Server for DHCP, DNS.
• Maintaining and troubleshooting Windows XP, Windows 7, and Windows 8.
• Troubleshooting of problems in LAN connectivity, Printer problems, Outlook Problem, FAX problem and Internet problems.
• Configure and troubleshooting Microsoft Outlook and SAP related problem.
• Making Daily, Weekly & Monthly call report as well as Antivirus report.
• Daily monitoring of all printers and scanner and call pilot server for FAX service and troubleshooting of all types of problems related to hardware and software.
• Administration and troubleshooting of IBM/Compaq/HP windows desktop/laptops.
• Asset/Inventory documentation of all the Desktops and Laptops.
• Configuration of Windows 2000 Server for DHCP, DNS.
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