Mohannad Baker, Administrative Assistant

Mohannad Baker

Administrative Assistant

UNICEF

Location
Jordan - Amman
Education
Bachelor's degree, Survey and Geomatics Engineering
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Administrative Assistant at UNICEF
  • Jordan - Amman
  • November 2015 to July 2016

Administrative Assistant Includes:
 Provide support to the Education section which consists of a wide array of tasks including:
1. Arrange travel for the section individuals and consultants including: Secure flight booking; security clearance; visas; TA; hotel accommodation and transportation; Trip reports and related logistics.
2. Maintain the EPO’s list.
3. Organizing the library and cabinets.
4. Provide support related to individual and institutional contracts (creating contracts, processing payments)
5. Update and maintain the projects list.
6. Generate budget reports periodically.
7. Track the attendance sheet.
8. Maintain logs and files, and update records in prescribed format for subsequent use, General logistic support related to the section (arrange the mail, shipments)
9. Draft the monthly cash forecast.


 Support the regional meetings, trainings and workshops
1. Preparation of all participant folders and packages.
2. On-site support, including registration.

Operations Manager at Dar Essalam Tourism
  • Jordan - Amman
  • January 2012 to June 2016

• (January 2012 - Present) Working in Dar Essalam Tourism as an Operations Manager includes:

Manage inbound tourism (Offers, Guides, Buses, Entrance fees…Etc).
Calculate the outbound offers & manage operations.
Tickets reservations through Galileo.
Local tours offers.
Online system reservations.
Sales and customers care.
HR & Attendance.

Incoming Department Manager at Family Tours
  • Jordan - Amman
  • January 2010 to January 2012

Handling the Inbound Tourism to Jordan through our company including:

Calculating the Offers.
Collective Visa issuing.
Arranging Buses, Guides, and Airport Pickup.
Control the operations and Reservations.

Survey Engineer, Site Engineer and Office work Engineer at Taameer Co.
  • Jordan - Madaba
  • August 2008 to December 2009

Al Jeza project and Andalusia project
Quantity calculations, AUTOCAD.
Surveyor.
Manage Buildings requests.
Daily works report.

Survey Engineer at Arab Technical for Consultant and training
  • Jordan - Aqaba
  • March 2008 to August 2008

Field works (Topography, Collecting data, stake out design points)
Quantity calculations, AutoCAD.
GIS system

Education

Bachelor's degree, Survey and Geomatics Engineering
  • at Al Balqa'a Applied University
  • January 2008

➢ Bachelor Degree of Survey and Geomatics Engineering from Al Balqa'a Applied University (2008)

Diploma, Cartography and Photogrammetry
  • at Royal Jordanian Geographic Center College
  • January 2004

➢ Diploma of Cartography and Photogrammetry from the Royal Jordanian Geographic Center College (2004)

Specialties & Skills

Tourism
Inbound
Hotel Reservations
Outbound
Tourism
AMADEUS
AUTOCAD
ENGINEER
SURVEYOR
TRAINING
Administrative

Languages

Arabic
Expert
English
Intermediate

Memberships

Jordan Engineers Association
  • 1/20593
  • August 2008

Training and Certifications

Faith based Tourism ( 2013 ) (Training)
Training Institute:
USAID
Date Attended:
February 2013
Incentive Travel ( 2012 ) (Training)
Training Institute:
USAID
Date Attended:
November 2012
Conserving and Presenting Petra to the World Conference ( 2012 ) (Training)
Training Institute:
USAID
Date Attended:
April 2012
Know Your Market To Grow Your Market – USA ( 2011 ) (Training)
Training Institute:
USAID
Date Attended:
February 2011
Food and Family Travel ( 2013 ) (Training)
Training Institute:
USAID
Date Attended:
April 2013
Mastering Social Media to Boost Bookings Workshop ( 2011 ) (Training)
Training Institute:
USAID
Date Attended:
July 2011
On Social Media Marketing Campaign To Boost Bookings ( 2011 ) (Training)
Training Institute:
USAID
Date Attended:
April 2011
Know Your Market to Grow Your Market - Netherlands and Germany ( 2011 ) (Training)
Training Institute:
USAID
Date Attended:
October 2011
Tourism Leadership Ethics (Training)
Training Institute:
Jordan University ( JSTA )
Date Attended:
July 2013
National Conference on Creating Alliances Between Higher Education and Tourism Industry ( 2012 ) (Training)
Training Institute:
USAID
Date Attended:
July 2012
Mastering Social Media to Boost Tourism Bookings Conference and Workshop ( 2011 ) (Training)
Training Institute:
USAID
Date Attended:
September 2011
Multiply your Tourism Business with Online Sales (B2B and B2C) (2011) (Training)
Training Institute:
USAID
Date Attended:
January 2011
Eco and Adventure Tourism ( 2012 ) (Training)
Training Institute:
USAID
Date Attended:
August 2012
Amadeus Reservation System (2013). (Training)
Training Institute:
Petra Center
Date Attended:
February 2013
English courses in the British council (levels 8 + 9 +10) (Training)
Training Institute:
British Council
Date Attended:
February 2010
MSC Cruises (Fundamentals of Selling Cruises) (2011). (Training)
Training Institute:
MSC Cruises
Date Attended:
May 2011
Know Your Market to Grow Your Market - Brazil and Australia ( 2012 ) (Training)
Training Institute:
USAID
Date Attended:
January 2012