• I manage end-to-end logistics and supply chain operations across e-commerce,
pharmaceutical, and FMCG sectors, ensuring timely, compliant, and cost-effective order
fulfillment
• I oversee warehouse operations, transportation management, last-mile delivery, and
distribution planning to support high-volume, fast-paced e-commerce environment.
• I ensure full compliance with GDP, regulatory, and quality standards for pharmaceutical
logistics, including cold chain, temperature-controlled shipments, and product traceability
• Tracked orders and notified customers of status or potential delays.
• Utilized advanced MS Excel for daily logistics reporting, performance tracking, and
operational analysis.
• Managed fleet operations, including vehicle allocation, route planning, utilization tracking,
and coordination with drivers.
• Maintained excellent working relationships with customers by efficiently responding to
inquiries and complaints.
• Ensured strict compliance with warehouse SOPs, safety standards, and inventory handling
procedures.
• Used advanced Excel formulas such as IF, IFS, SUMIF, COUNTIF, AVERAGEIF, IFERROR,
and nested formulas to automate calculations, validate data, and improve reporting
accuracy.
• Coordinated day-to-day logistics operations, ensuring smooth movement of goods across
warehouses, stores, and delivery hubs.
• Managed inbound & outbound operations, loading, unloading, movement, and sorting of
supplies to keep deliveries on schedule.
• Created and managed budgets related to logistics and transportation.
• Identified opportunities for inventory stock management.
• Managed team supervision, including workforce allocation, performance monitoring, and
on-ground support to meet operational targets.
• Applied VLOOKUP, XLOOKUP, and HLOOKUP to cross-verify data across multiple sheets,
reconcile records, and eliminate discrepancies
• Used conditional formatting and data validation to highlight exceptions, breaches, and
critical KPIs.
• Handled cash settlement processes, ensuring accurate reconciliation of COD payments and
timely reporting with zero discrepancies.
• Planned and controlled shift scheduling and roster operations to ensure optimal manpower
utilization and uninterrupted service.
• Developed and implemented strategies to reduce costs and improve quality of service.
• Updated and maintained databases to track shipments and inventory.
• Strategized best methods and tactics for efficient storage and handling of materials.
• Analyzed customer requirements and provided customized logistics solutions.
• Monitored performance of logistics operations to identify areas for improvement.
• Monitored and adjusted inventory levels according to demand.
• Maintained and analyzed operational data using MS Excel and Google Sheets, including reports on productivity, deliveries, and fleet utilization.
• Built formula-driven reports to track delivery performance, cash settlements, and
productivity metrics, significantly reducing manual work and TAT.
• Conducted training and onboarding for new team members and delivery drivers on logistics
processes, SOPs, and system usage.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Designed dynamic dashboards and charts (bar, line, pie) to visualize trends in deliveries,
fleet usage, and breach analysis.
• Managed inventory levels to verify availability of stock for customer orders.
• Created reports to provide insights into logistics operations and performance.
• Prepared and presented reports to management on logistics performance.
• Devised routing plans and schedules to facilitate safe and timely delivery of goods.
• Implemented systems and procedures for accurate data collection and reporting.
- Company industry:
- Motor Vehicle Passenger Transport
- Job role:
-
Logistics and Transportation
