Mohd Abbas, Research Analyst

Mohd Abbas

Research Analyst

Neotas India

Location
India - Delhi
Education
Bachelor's degree, English, Hindi, Political Science and Education
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

Research Analyst at Neotas India
  • India - New Delhi
  • My current job since November 2020

Duties Include but not limited to:
Using Open-source intelligence (OSINT) and SOCMINT tools, techniques and methodologies to conduct exhaustive research and deliver comprehensive reports
Analyzing gathered intelligence and identify links between key pieces of information
Producing summary reports to highlight key information, links and risks.
Creating Comprehensive Maltego Charts, Performing SOCINT and occasionally GEOINT.
Performing Due diligence to Mitigate risk, avoid bad hires, and safeguard investments.
Good computer skills including word processing and spreadsheets; social media research.

Senior Executive at SOTC TRAVEL LIMITED
  • India - Gurgaon
  • February 2018 to June 2020

Responsible for International hotel booking for corporate B2B client of Ernst & Young travelling for business purpose.
Managing travel requirements made for business and will provide tourism related services and hotel customized packages as per clients requirement.
Handling different roles in company such as Sales, Operations, Post Sales, customer Service, etc.

Sr. Executive Operations - B2B at Yatra Online Pvt Ltd
  • India - Delhi
  • September 2015 to February 2018

Responsible for International hotel booking for corporate B2B client of Genpact travelling for business purpose.
Managing travel requirements made for business and will provide tourism related services and hotel customized packages as per clients requirement.
Handling different roles in company such as Sales, Operations, Post Sales, customer Service, etc.

CRM Executive - Holidays & Hotels at GoIbibo.com
  • India - Delhi
  • November 2014 to September 2015

Understand the Query of customers and work on the same to respond back to client.
Ensure timely delivery of quotes to customers
Ensure maximum conversion of quotes into bookings

Travel Consultant at Yatra Online Private Ltd
  • India - Delhi
  • October 2012 to February 2014

The role is to help people plan, choose and arrange their holiday. We will usually work to a budget, set out by whoever is planning the holiday. We also offer advice and opinions on where to go and local tourist attractions, events and customs. Assisting Package queries through emails and phone calls. Customizing/Designing itineraries of holiday packages for clients. Negotiating rates with Hotels, Vendors & other suppliers.

Knowledge of Galileo.

Education

Bachelor's degree, English, Hindi, Political Science and Education
  • at Delhi University
  • November 2016

Graduated - English, Hindi, Political Science and Education

Diploma, Info Edge
  • at NIIT, New Delhi
  • September 2011
High school or equivalent, Commerce
  • at Modern Public School
  • March 2008

12th Passed from Modern Public School, Moradabad.

Specialties & Skills

Customer Service
Microsoft Office
Reservations
Hotel Reservations
Airlines
CUSTOMER SERVICE
MS OFFICE
Hotel Reservation

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Languages

Hindi
Intermediate
English
Intermediate

Training and Certifications

Travel Consultant (Training)
Training Institute:
Yatra.com
Date Attended:
October 2012
Duration:
198 hours

Hobbies

  • Painting
  • Music