Branch Manager Restaurant
Bait Baladna
Total years of experience :5 years, 6 Months
• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding customer service.
• Suggesting new menu items based on customers' preferences and feedback.
To respond to customers’ contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to the customers.
Applied English is designed to train students to think critically and knowledgeably about the English language; about issues of individual development and social behavior that require an understanding of the structure of the language and its modes of variation; and about philosophical, psychological, and pedagogical principles in the teaching and learning of the language
2003 - 2010 Orouba Secondary School
