System Administrator
LLH Hospital
Total years of experience :8 years, 7 Months
Configured and implemented IT initiatives to ● produce measurable business value. ● Responsible for application support and troubleshooting for departmental analytics activities. ● Ensured IT solutions and deliverables like system use, retrieval policies etc. are aligned with company strategic vision ● Benchmarked, analyzed, and made cost optimized recommendations for the improvement and growth of the IT systems. ● Provided troubleshooting support as required and led problem-solving efforts, often involving outside vendors and other support personnel and organization. ● Translated business needs into technical necessities by ide
Configure, monitor and maintain email applications and virus protection software.
Respond to technical support calls & mail requests from end users using integrated console.
Perform data backups and disaster recovery operations (Veeam Software).
Monitor all the system, devices, traffic and application using PRTG Software
Diagnose, troubleshoot and resolve hardware, software or other network and system problems and replace defective components when necessary.
Provide support Radio Broadcasting systems and software.
Maintain ERP server (FOCUS ERP), support implementation and planning of deletions, additions and major changes to support regional infrastructure
Handling CCTV camera system (HIKVISION), Access control system (ZKT Eco Products).
Ensure working condition of remote access software application ( LogMeIn Hamachi)
Record daily deliveries and shipment to reconcile inventory.
Collaborate with warehouse employees and other staffs to ensure the business goals are met & report the management on stock levels, issues etc.
Managing operational staff, preparing work schedules and assigning specific duties.
Collection and reporting of booking data to management
Coordinating with Online Travel Agents for rates and inventory related issues
Managing and escalating operational issues to resolve them
Audits and reviews of processes and systems used by staff
Coordinate activities such as sales promotions, coordinating with other department heads as required.
Coordinating travel and stay of international guests and group.
Setting the target and motivating the staffs to perform their level best
Developing and maintaining network infrastructure standards.
Creating, implementing and maintaining network documentation.
Evaluating network systems & implementing network solutions.
Optimizing network performance by updating hardware and software from time to time
Providing security to the server by blocking unauthorized access
Supporting senior engineers with data collection, project management and purchase of network systems.
Tech Support helpdesk for various clients on site and off site
Managed the Ubuntu servers on premise
Analyzed and addressed network troubles and performance issues
