Strategy & business development specialist
sabafon GSM company
Total years of experience :21 years, 9 Months
Develop and recommend strategies for VAS & Products, supervise day-to-day business development operations, develop and execute products launch & marketing plans, Lead & work with cross-functional teams on product specifications, project planning, product development and marketing initiatives, ensure ongoing business success of the market offers, Develop efficiencies to increase the effectiveness of reporting and consolidate & maintain Unite reports used internally and externally, recommend changes to current product development method based on market research and new trends, and conduct competitive analysis, comparing product with those of competitors
• Solve all of the received client claims and coverage claims and Follow them up.
• Follow up the Web site climes and contact the customers in less than 24 hours..
• Follow up the pending or error orders with IT to be solved.
• Adding services as mms or GPRS
• Contact Marketing for any VAS marketing related issues
• Sending the report of the coverage to the radio.
• Sending the correction file to IT billing twice a day
• Recharge scratch card manually to all the SC
• Process the recharge manually
• Adding services as mms and GPRS
