Credit Controller
Thyssenkrupp Elevator
Total years of experience :16 years, 0 Months
Managing Regional Credit Control activities by setting monthly targets and implementing payment follow up measures across all branches.
Implemented quarterly balance confirmation process and also set weekly tracker for recording dunning process.
Analyzing credit and risk by verifying legal supporting information and recommendation as well ensuring retrieval of all legal documents required to established credit terms.
Regularly reviewing ageing debt with all branches & HODs to identify problematic & doubtful accounts to reduce risk of bad debt exposure.
Directly liaising with critical delinquent clients along with respective stakeholder and making physical visit whenever required.
Preparing weekly Collection Dashboard, DSO report and also sending Cash Flow forecast to management.
SGS is the world’s leading inspection, verification, testing and certification company. It operates a network of more than 1, 650 offices and laboratories with more than 80, 000 employees around the world. Joined SGS India as Executive - Credit Control in Mar‘ 12 then promoted to Senior Executive - Credit Control in Jan’ 14 and again promoted to Asst. Manager in Jan’ 15.
• Managing credit control team across the country and ensure there is no conflict in workflow and work assignment accomplished on time. Implemented tracking system to ensure the Allocation and reconciliation for all collected payments and bank transfer is tagged in system on daily basis furthermore resolve and provide proper guideline to team members to meet deadlines for closing of month and forward SOA to clients.
• Analyzing credit rating by verifying legal supporting information and recommendation, ensuring retrieval of all legal documents required to established credit terms.
• Analyzing ageing report, enforcing credit controls measures and promoting necessary action to collect long and outstanding dues. Regular credit review meeting with business units & Key Account Managers to identify problematic & doubtful accounts.
• Weekly review and regular follow up with each credit controller to ensure performance is in line with organization’s Credit Policy.
• Directly liaising with critical delinquent clients along with sales team and making physical visit if required.
• Managing & sending weekly dashboard & receivable forecast to Management.
• Assisted in annual audit and work with Group appointed auditors on all concerns.
Inspectorate is a multinational company dealing in Commodity Inspection in the sectors like Agriculture, Coal, Steel, Minerals, and Oil & Gas. It is a Bureau Veritas Group of company and have presence in more than 140 countries.
Ensured that the Credit & Collection target goals are achieved. Making heavy volume of collection calls to customers on regular basis followed by personal visits when necessary. Coordinating and escalating issues by making contact to all customers in assigned territory at least once per week.
Keeping Bad Debt exposure within budget target range. As an experienced credit controller, identifying and resolving accounts that impact bad debt reserve.
Working with Branches for collection and coordinating with team members to minimize delinquent’s accounts more efficiently.
Hands on Experience with call escalations to solve the problem incidences and following up with the corrective course of action.
Preparing and updating of database for Client’s change of address and other important information to track bad debts more efficiently. Sending MIS & daily reports to concern authorities.