Moin khan

Associate engineer at Tata Communications

• India - Pune
• My current job since February 2016

 Currently working as a Network Associate in IPTAC (Network Operation Center)
 Hardware related troubleshooting, IOS upgradation, card replacements on Cisco, Juniper, Huawei and Alcatel-Lucent devices and coordinating with respective TAC’s for RCA for an outage.
 Monitoring Backbone network and devices of TATA Communications that includes National MPLS network, International MPLS network, Voice NGN network, Legacy network (Non MPLS), by using Cacti, NMS, Monolith, Nagios & U2000(Huawei) tools .
 Alarm Monitoring and troubleshooting using mentioned tools (Link down, Link flap, Errors on link, Latency, Packet drops, traffic congestion, Temp, OSPF & BGP flap, Router & Switch alarms, Port Security)
 Proactively verify traffic across various national/international links in order to manage congestion utilize the available bandwidth effectively with minimum latency. Removing traffic of link in case of congestion occurs.
 Coordination with Field teams and last mile providers to resolve national and international network issues within less time to ensure best utilization of network.
 Hands on experience on IP Equipment’s -7600, 7200 Series Cisco Routers and 6500, 4000, 3750, 3550, 2960 and 2950 series switches. Juniper MX960 & M120 series Routers & Juniper switches, Alcatel-Lucent routers and Huawei switches.
 Primary hardware related troubleshooting on Cisco, Juniper, Huawei and Alcatel-Lucent devices and escalating cases to concern team for root cause analysis.
 H/W & S/W Loopback testing knowledge when Link down, Packet drops, Latency, Errors on Circuit.
 Opening and troubleshooting trouble tickets in Remedy for major Network issues such as Link outage, POP Outage, Service degradation, Service outage.
 Primary troubleshooting of issues related to backbone network in IP NOC.
 Ticketing tools: Remedy, Monolith.