Sr. HR Generalist
Greenline Interiors
Total years of experience :19 years, 2 Months
Greenline Interiors, (Certified as an ISO 9001:2000 company), is recognized for delivering high quality interior designs, manufacturing and contracting. It showcases the splendor of grand palaces or the simple elegance of tasteful interior spaces. Greenline Interiors provides complete turnkey solutions to its clients, which is facilitated through the three main services offered by the company: design, manufacturing and contracting..
Managing the complete recruitment life cycle (GLI Group - International and local requirement) for sourcing high level management from diverse sources; such as recruitment, head hunting, referrals and blue collar agents.
Sourcing and short listing CV’s for various Contract and Direct Hire Recruitment from numerous agencies, job portals etc. and monitored usage of appropriate channels based on Regional or International operational needs.
Recruiting, on boarding and mobilizing candidates for local and international project requirements.
Coordinating with departments to ensure employee visa, air tickets and accommodation is finalized smoothly.
Organizing and conducting Personal, Line Manager and Panel interviews with prospective candidates.
Steadily building a candidate database from graduate to senior level professionals through techniques such as networking, advertising both online and local journals, marketing and referrals.
Identifying manpower requirements through skills identification, skill requirements and Gap analysis.
Advising the Managers on organizational policy matters and ensuring all line managers are up to date with changes to any policy.
Assist in identifying and analyzing training needs to design employee development, technical training, health and safety programs.
Working with senior managers and head of departments in coaching and advising on HR issues.
Assist in company restructuring, job analysis, performance management, training and development, staff cost monitoring and reduction when necessary.
Assist in Developing, implementing HR policies and procedures and making sure that it’s in line with labor laws.
Dealing with complex disciplinary/grievance and HR issues using company policy evidencing appropriate decision making skills.
Facilitating and conducting counseling on problems to enable personnel to exhibit high level of performance.
Successfully supported operations of organisation by working in coordination with senior management.
Excellent track record of implementing progressive human resources practices with a clear impact on the performance and effectiveness of people.
Managed the entire gamut of HR matters including Total Rewards, Talent Management, Employee Relations and Talent Acquisition.
Demonstrated excellence in independently developing training procedures and arranged training materials & infrastructure for development of all milestones & KPIs set for the team.
Generated continuous improvement by transforming employees; assessed & evaluated employees and found their competency gaps; arranged in-house & outsourced trainings.
Organized system and software training for new recruits (Sales Agents, Customer Service Representatives, and Collection Executives) thereby improving their productivity and quality.
Created Individual Development Plans for employees to bridge their gaps and determined program implementation methods, schedules & monitoring systems.
Provided active suggestions to the leadership team on critical / hi-potential employee development matters.
Improved employee satisfaction and employee morale through various strategic measures such as:
Prepared annual leave settlements for all employees.
Arranged and booked the Air ticket and raised the Purchase request’s in ERP.
Ensured annual leave air tickets and leave settlements are paid to the employees on time as per the company policies and procedures
Holding counseling sessions, special programmes, etc.
Resolved disputes and conflict amongst the employees.
Streamlined the process.
Designed special programme with the help of support system to improvise the existing ERP system.
Ensured transparent and effective communication amongst the team and different departments.
Implemented monetary motivational schemes to maximise the productivity and quality of work of the employees; implemented Knowledge Management.
Excellent track record of assisting High Transaction Account Holders; took requisitions or complaints by clients, informed clients of new financial products on offers, checked status of their account and processed within TAT.
Verified and placed request for reversal of unauthorized charges as per policies of ABN AMRO.
Ensured timely collection & filing of Production Sheets & Manual Orders to ensure timely delivery of merchandise.
• Issued Savings and Loan Account Statements for Account Holders; issued Balance Confirmation Report, Fixed Deposit Receipts, Amortization Report, Confidential Reports of Customer, RTO Letters & merchandise & Account.
• Promptly informed customers about new financial products on offers and placed their requests.
• Took requisitions or complaints made by a clients and scheduled work as per their convenience; placed requests and dispatched confidential Pin numbers & passwords to the customers.
• Verified and placing the request for reversal of unauthorized charges as per ABN AMRO Bank policies.
• Played a key role in resolving issues and disputes of Account Holders within TAT.
• Excellent track record of working on ABN AMRO Banks NV Custom designed ERP Finacle Software; generated various Excel reports to assist in keeping track of records.
Scholastic: • MBA (HRM & Strategy) from XLRI School of Business & Human Resources (one of the most reputed business schools of India, www.xlri.ac.in) with First Class marks in 2012.
• Bachelor of Commerce from University of Mumbai with First Class marks in 2003.
• Diploma in Office Automation and Graphics.