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Mondine Isaac, HR Generalist

Mondine Isaac

HR Generalist·ACE Behavior Center,

Egypt

Diploma, Human Resources

Work experience

Total years of experience: 6 years, 7 months

HR Generalist

January 2025 - Present

ACE Behavior Center,

Cairo, Egypt

January 2025 - Present

• Creating a recruitment plan.
• Manage all the payroll process monthly
• Generating official internal documents such as offer letters, appointment letters, salary slips
and warning letters
• Creating onboarding plans and educating newly hired employees on HR policies, internal
procedures and regulations
• Maintaining physical and digital files for employees and their documents, benefits and
attendance records
• Creating employee engagement plans, getting necessary budget approval and initiating
activities
• Evaluating employee performance and appraising their pay scale accordingly
• Taking appropriate disciplinary action against employees who violate rules and regulations
and addressing employee grievances
• Supporting top management in decision-making related to people management.
• Managing or supporting HR-related processes, such as employee relations,
recruitment, performance management, compensation & benefits, succession planning,
and learning & development.
• Managing employee relations, including employee grievances and disciplinaries.
Furthermore, providing advice on employment legislation and keeping up-to-date with
employment law while maintaining cordial relationships with internal and external
stakeholders.
• Leading or supporting recruitment by identifying relevant candidates, connecting them with
the hiring manager, interviewing them, conducting reference checks, issuing offers, drafting
contracts, and onboarding them efficiently.
• Consult with employers to identify needs and preferred qualifications
• Interview applicants about their experience, education, and skills
• Contact references and perform background checks on job applicants
• Inform applicants about job details, including benefits and conditions
• Hire or refer qualified candidates for employers
• Conduct or help with new employee orientation
• Maintain employment records related to events such as hiring, termination, leaves, transfers,
and promotions
• Interpret and explain human resources policies, procedures, laws, standards, or regulations

Company industry:
Accounting

HR & Talent Manager

January 2024 - January 2025

Antypas Ventures,

Dubai, United Arab Emirates Remote

January 2024 - January 2025

• Created org. chart.
• Developed and implemented HR workflow and paper works system.
• Managed the recruitment and selection process.
• Managed the employees relations.
• Built a CV database with more than 100 of CVs in all needed positions.
• Developed and implements HR strategies, policies, and procedures aligned with
organizational goals.
• Oversees employee relations, resolves workplace conflicts, and fosters a
positive organizational culture.
• Maintains accurate employee records and ensures data confidentiality.
• Analyzes HR metrics and prepares reports and plans to inform senior
management decision-making.
• Follow up and oversee marketing department projects.

Company industry:
Installation & Technical Services

HR & Business Development Manager

November 2022 - January 2023

Skatch,

Beni Hassane, Tunisia Remote

November 2022 - January 2023

• Generate new leads.
• Conduct calls with decision-makers and owners.
• Initiate presentations about who we are and how we can support.
• Consultations for all HR related issues.
• Managed the recruitment process for internal positions needed.
• Creating development plans and forecasting sales targets and growth
projections.
• Meeting existing and potential clients and building positive relationships.
• Liaising with colleagues to develop sales and marketing strategies.
• Preparing sales presentations and participating in sales meetings.
• Producing reports for management.
• Refurbish knowledge of advancements in the field and present new ideas.
• Devise plans and techniques to drive change and culture management.
• Assist in recruiting, training and management.
Marketing related tasks:
• Prepare a monthly marketing plan for Skatchs LinkedIn page.
• Schedule posts through Buffer.
• Record marketing and HR advice videos for the companys Tik Tok page.
• Create and conduct monthly content meetings to discuss more about next
months marketing plan with the founder and technical manager.

Company industry:
Administration Support Services

HR Business Development

January 2021 - January 2022

EBS Egyptian Business School,

Cairo, Egypt

January 2021 - January 2022

• Generate new leads and build databases, follow up sheets via excel.
• Identifies and engages potential clients through research, cold calling, and
networking.
• Conduct face-to-face meetings with potential accounts.
• Initiate presentation about who we are and how we can support.
• Develops and implements effective sales strategies to meet or exceed targets.
• Negotiates contracts, pricing, and terms to close deals while ensuring customer
satisfaction.
• Collaborates with marketing and other departments to align sales strategies with
company objectives.
• Addresses customer inquiries and concerns promptly to maintain high service
standards.
• Closed 4 mega deals within 5 months.
• Totally created a new service in the company which is the recruitment services and
got 2 deals for it, also created our company document and percentage in this
service.
• Developing client relationships and strengthening industry partnerships.
• Identifying new clients by researching and creating networking opportunities.
• Negotiating and closing business deals that promote sustained revenue.
• Perform market research to identify new opportunities and engage with
executives to establish strategies for pursuing those new opportunities.
• Create and improve proposals for our existing and new clients.
HR related
◦ Manages the full recruitment cycle, including sourcing, screening,
interviewing, and onboarding candidates for my company and more than 6
external companies.
◦ Handling payroll cycle for EBS with 15 to 20 headcounts of employees
◦ Create job analysis.
◦ Participate in the GAP analysis for external companies within many industries
as Engineering - Construction - FinTech. and software - Manufacture.
◦ Support in creating the filling database for all accounts.
◦ Provide training and mentoring to members of the business development and
recruiters team.
◦ Created a hard copy database of my conducted meetings.
◦ Created ATS via excel sheets and kept it updated.

Company industry:
Human Resources Outsourcing

Recruitment and Business Development Specialist

January 2021 - January 2021

Dawam Business Solutions,

Cairo, Egypt

January 2021 - January 2021

• Generate new leads.
• Initiate the first call with potential clients.
• Schedule meetings.

Company industry:
Recruitment & Employee Placement Agency

HR Generalist (Recruitment, Payroll, and Personnel)

January 2020 - January 2021

La Perle Beauty Clinics,

Cairo, Egypt

January 2020 - January 2021

• Conduct job analysis and interviews with all positions (White & Blue Collars).
• Create job descriptions.
• Create job Ads.
• Publish Ads through many channels as Facebook, WhatsApp groups, and
LinkedIn.
• Sourcing through referrals, recommendations, and walk-ins.
• Screen and filter CVs.
• Conduct phone (initial) and face-to-face interviews (CBI).
• Send rejection letters for rejected candidates.
• Select high-rated candidates according to requirements.
• Build ATS to follow up on the last status updated for every candidate.
• Arrange and confirm hiring dates for newcomers between candidates and
branch managers to start orientation.
• Responsible for employee evaluations.

Personnel related tasks:
• Collect employment documents.
• Create a temporary employment contract to sign.
• Create policies and procedures documents for doctors and receptionists.
• Create Vacation, Training completion, Custody, Investigation, and Salary forms.

Payroll related tasks:
• Create a monthly salary sheet.
• Calculate/Handling salaries for 4 branches with an average headcount from 50
to 100 employees and send salary sheets for accountants.
• Create an internal policy for holidays and penalties.
• Set meetings with branch managers to discuss employee issues.
• Solve any employee-related case.
• Follow up on newly hired uniforms.
• Investigate in any case.
• Get offers for training and Ushering agencies.
• Follow up on the clients survey.
• Create Ads for positions in all governorates of Egypt (Vodafone) and other
projects (White & Blue Collars).
• Sourcing through many channels such as Facebook, WhatsApp groups,
freelancers, and Arab jobs websites.
• Screen and filter CVs.
• Conduct phone (initial) and face-to-face interviews (CBI) for Cairo candidates
and send batches to other governorates.
• Select shortlisted candidates according to requirements.
• Confirm the hiring date between candidates and branch team leaders.
• Build ATS to follow up on the last status updated for every candidate.

Company industry:
Other Healthcare Services

HR Coordinator

October 2018 - October 2019

Interface HCP Company / MenaITech HR software,

Cairo, Egypt

October 2018 - October 2019

• Send the required employment documents to accepted candidates.
• Meet with accepted candidates to sign and fill a contract, hiring form, form 1
for social insurance, form 111 for health insurance, and bank account
application.
• Send the employees work stub.
• Meet with resigned employees to sign the resignation form, and form 6 for
social insurance.
• Payment of linkage and monthly balance of the company through the post
office or bank.
• Filing employment documents.
• Write forms 1 and 6 and learn how to make form 2.

Company industry:
Software Development

HR trainee

January 2018 - October 2018

Interface HCP - MenaITech

Cairo, Egypt

January 2018 - October 2018

• Write forms 1 and 6 and learn how to make form 2.
• Dispatch of a dismissal notice through the post office.
• Go to the State Insurance Office to seal the forms ( 1- 6 ) and supply them.
• Write HR letters.
• Filing of employment documents.
• Follow up documents with employees and renew documents and contracts.
• Meet with accepted candidates to sign and fill a contract, hiring form, form 1
for social insurance, form 111 for health insurance, and bank account
application.
• Meet with resigned employees to sign the resignation form, and form 6 for
social insurance.
• Send the employees work stub.
• Payment of linkage and monthly balance of the company through the post
office or bank.

Company industry:
Software Development

Education

EBS Egyptian Business School

November 2021

November 2021

Diploma, Human Resources

Egypt

Ain shams university

January 2018

January 2018

Bachelor's degree, Hebrew language department.

Egypt

Skills

EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
BUDGET DEVELOPMENT
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
INSURANCE POLICIES
Intermediate
INSURANCE POLICIES
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
ORGANIZATIONAL ANALYSIS
Intermediate
ORGANIZATIONAL ANALYSIS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
RECRUITMENT PLANNING
Intermediate
RECRUITMENT PLANNING
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Organizational Analysis – Coursera
Social insurance and labor law
HR Diploma
Ultimate Recruiting FFToolbox
English course (level 7)