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Nabiel Usman, Business Manager

Nabiel Usman

Business Manager·Vinciago by Livspace

India

Bachelor's degree, Finance

Work experience

Total years of experience: 9 years, 9 months

Business Manager

January 2025 - Present

Vinciago by Livspace

Bengaluru, India

January 2025 - Present

• Spearheaded a dynamic creative team of 12, driving high-quality project delivery for high-net-worth individuals (HNI) clients.
• Oversaw project management for initiatives valued at ₹30L+, consistently surpassing monthly and quarterly business development targets.
• Served as the Single Point of Contact (SPOC) for clients, adeptly resolving issues and facilitating collaboration among cross-functional teams.
• Cultivated robust client relationships, leading to increased referrals; achieved a significant milestone with an on-the-spot project closure valued at ₹48L.
• Leveraged strategic insights to enhance business growth and client satisfaction, positioning the company for sustained success in competitive markets.

Company industry:
Interior design

Sales Manager

January 2024 - January 2025

Design Cafe

Bengaluru, India

January 2024 - January 2025

• Spearheaded strategic business development initiatives that resulted in a 20% increase in sales.
• Developed and implemented optimized sales pipelines to enhance efficiency and drive growth.
• Cultivated strong relationships with key stakeholders to expand market reach and foster partnerships.
• Consistently achieved and exceeded monthly and quarterly revenue targets, demonstrating a strong focus on results.
• Leveraged data-driven insights to refine strategies and identify new business opportunities.
• Championed cross-functional collaboration to align sales efforts with broader organizational goals.

Company industry:
Interior design

Area Sales Manager

December 2019 - January 2024

Livinndecor.com

Bengaluru, India

December 2019 - January 2024

• Successfully addressed intricate client inquiries, ensuring exceptional satisfaction and fostering long-term relationships.
• Strategically developed sales pipelines and identified new market opportunities, resulting in significant revenue growth.
• Leveraged market insights to drive business expansion and enhance competitive positioning.
• Collaborated cross-functionally to align business development strategies with overall company goals.
• Implemented innovative solutions to streamline processes and improve client engagement.
• Focused on building a strong network to facilitate partnerships and enhance brand visibility.

Company industry:
Project & Construction Planning
Job role:
Construction and Building

Customer Relationship Manager

October 2018 - November 2019

HomeLane.com

Bengaluru, India

October 2018 - November 2019

• Leveraged consumer insights to drive strategic initiatives, enhancing campaign effectiveness and precision in targeting key demographics.
• Developed and implemented innovative social media strategies that significantly broadened market presence and engagement.
• Collaborated cross-functionally to align business development goals with marketing efforts, fostering a unified approach to customer acquisition.
• Utilized data-driven decision-making to identify growth opportunities, resulting in improved customer retention and satisfaction.
• Championed the integration of customer feedback into product development, ensuring offerings meet market demands and drive revenue growth.

Company industry:
Interior design

Inside Sales Manager

January 2017 - January 2018

Simplilearn

Bengaluru, India

January 2017 - January 2018

• Developed and executed innovative marketing strategies that significantly boosted brand visibility and engagement.
• Provided strategic administrative support to sales teams, optimizing workflow and increasing efficiency.
• Utilized CRM analytics to drive data-informed decisions, resulting in improved lead conversion rates and overall sales performance.
• Fostered collaboration between marketing and sales departments to create a unified approach to business development.
• Implemented best practices in lead nurturing, contributing to sustained revenue growth and customer retention.
• Championed a results-oriented culture, focusing on measurable outcomes and continuous improvement in business development initiatives.

Company industry:
Primary, Prep, & Secondary School

Technical Support Engineer

January 2016 - January 2017

HP

Bengaluru, India

January 2016 - January 2017

• Leveraged technical expertise to identify and resolve engineering challenges, enhancing overall operational efficiency.
• Collaborated cross-functionally with engineering and product teams to streamline processes and improve service delivery.
• Developed and implemented strategic solutions that reduced issue resolution time by 30%, positively impacting customer satisfaction.
• Fostered strong relationships with key stakeholders to ensure alignment on business objectives and drive growth initiatives.
• Championed a customer-centric approach, translating technical insights into actionable business strategies for increased market competitiveness.
• Utilized data-driven decision-making to identify opportunities for business development and expansion.

Company industry:
IT Services

Education

Indian Institute of Business Management & Technology

June 2016

June 2016

Bachelor's degree, Finance

India

Indo Asian Academy

June 2012

June 2012

High school or equivalent, Administration And Commerce

India

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MENTORSHIP
Intermediate
MENTORSHIP
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate