Technical Support Representative (TSR)
Microsoft Services/Stream Global Services Company
Total years of experience :11 years, 3 Months
Provide technical support to Microsoft Live customers who use Microsoft products such as Microsoft emails (Hotmail and Live mails), Microsoft Skydrive, Microsoft Live Mail and MS products.
Awarded as 3rd best agent for the month of August 2011.
Coordinate requests and invitations for the Board Member.
1. Provide clerical assistance and responsible in maintaining the database.
2. Serves as liaison between the board members and his constituents.
3. Scrutinize all invitations and prepare schedules for the board member.
Course adviser to Information Technology students.
1. Teach subjects related to basic programming, MS Office Applications, Basic Computer Repair, Software Installation, Internet and Networking. Also handle Logical and Discrete Math and Philippine History subject.
2. Serves as coordinator and students’ adviser for Information Technology Department.
1. Taught computer subjects such as MS Office Applications, Basic Computer Repair and Software Installations.
2. In-charge with data entry such as questionnaire documents, certificates and programmes. Also served as school’s lay-out artist.
1. Course adviser for Information Technology students.
2. In-charge in maintaining Computer Laboratory.
3. Taught subjects related to basic programming, MS Office Applications, Basic Computer Repair, Software Installation, Internet and Networking, and Math Subjects.