Mostafa Ahmed, Sales Executive

Mostafa Ahmed

Sales Executive

Abwab Al Najah Computer Trading LLC. Dubai

Location
Egypt
Education
Higher diploma, Marketing
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Sales Executive at Abwab Al Najah Computer Trading LLC. Dubai
  • United Arab Emirates - Dubai
  • April 2016 to November 2016

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and problems
• Prepare and deliver appropriate presentations on products/ services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Negotiate/close deals and handle complaints or objections
• Participate on behalf of the company in exhibitions or conferences

Marketing & Sales Executive at Americana Group,Egypt
  • Egypt - Cairo
  • February 2013 to January 2016

Job responsibilities:.  Planning, monitoring, appraising; and reviewing compensation actions; enforcing policies and procedures.  Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; and customer-service standards; resolving problems; completing audits.  Meets marketing and sales financial objectives by forecasting requirements;
preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.  Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.  Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.  Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.  analyzing and investigating price, demand and competition  Devising and presenting ideas and strategies  Promotional activities  Writing reports

Customer Service Representative at Americana Group ,Egypt
  • Egypt - Cairo
  • January 2011 to January 2013

 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Maintains financial accounts by processing customer adjustments.
 Prepares product or service reports by collecting and analyzing customer information.
 Participates and provides expertise as a member of the customer services departmental team.
 Perform sales promotion tasks by calling up customers from given database and promote the product.
 Ensure customer satisfaction by the end of the conversation. Call back the customer in case any vital information is yet to be provided to them.

Sales Executive at Amer Group - Egypt
  • Egypt - Cairo
  • October 2009 to December 2010

Job responsibilities:
 Listening to customer requirements and presenting appropriately to make sales
 Actively seek out new sales opportunities through cold calling.
 Set up meetings with potential clients and listen to their wishes and problems
 Acting as a contact between company and its existing and potential markets
 Create frequent reviews and reports with sales and financial data
 Ensure the availability of stock for sales and demonstrations
 Negotiate/close deals and handle complaints or objections  Participate on behalf of the company in exhibitions or conferences
 Challenging any objection with a view to getting the customer to buy, advising forthcoming product developments.
 Reviewing your own sales performance

Salesman at Radio Shack
  • Egypt - Cairo
  • March 2008 to September 2009

Job responsibilities:
 Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.  Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices.
 Help management in forthcoming products and discuss on special promotions.
 Review their own performance and aim at exceeding their targets.
 Record sales and order information and report the same to the sales department.
 responsibilities of customer sales executive
 duties of sales executives
 qualities and skills of a sale executive
 sale executive duties responsibilities

Education

Higher diploma, Marketing
  • at Helwan University
  • May 2013
Bachelor's degree, Law
  • at Beni_Suif University
  • July 2006

i Studied the law and what are the different between the crimes and Criminals and the types of crimes and the penalties that apply to every crime As i studied international law and commercial law and labor law applied in my country

Specialties & Skills

Customer Support
Marketing
Customer Service
Business Skills
Operating Systems
Office suite

Languages

Arabic
Native Speaker
English
Intermediate
German
Intermediate

Training and Certifications

Sales (Training)
Training Institute:
Canadian Training Center
Date Attended:
March 2011
Duration:
120 hours

Hobbies

  • Reading & learning & traveling