Retail sales manager
Azadea Group
Total years of experience :19 years, 3 Months
Coordinating the head count staff scheme to achieve allocated pay roll cost (P&L).
Submitting daily reports regarding customer issues and
Requirements.
Handling the complains and notes from the clients to
in order to get solved .
Ability to work under pressure and handle challenging situations.
Responsible for the staff weekly schedule and duties.
Promoting and demoting existing crew.
Training and assessing employees to achieve individual goal settings.
Supervising and controlling stock levels / Inventories.
Identifying orders according to availabilities and market needs.
Market research, customize merchandize demands
Supporting the network of company in the UAE.
Maintaining internal and external appearance of the department.
Managing the warehouse, organizing monthly inventories
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Organization of fiscal documents; preparing end year bank reports; preparing bank yearly budget.
Credit card RISK, Electron cards, Online service problems and activation, with experience in CRM, Prime, PUTTY system, Base 24, telex.
Interacting with customers to provide information and response
to their inquiries about products or services including handling
and resolving complaints.
Loans, credit cards, and many other products that I can
provide to the customer .
Handling fraud cases received by the risk department and initiating process to prevent loss, both on the part of bank and its customers.
Knowledgeable in Risk Secure software which is used for tracking card fraud.
Assisting clients in making payments/deposits and in opening of new accounts.
Submitting daily reports regarding customer issues and needs.
Disbursement of checks for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office manager on a weekly basis.
Direct contact with the supplier in purchasing and buying.
System administration and data entry and stock monitoring.
Responsible for purchase, retail and debit notes transactions and stock control.
Pricing items and adjusting the pricing strategy according to market changes.
System administration and dealing with suppliers in order to make the purchase order.
gpa = 3.19 and Diploma in electric installation and computer maintenance