Avaya PreSales Specialist & Technical Consultant
BTC Networks - Jordan (Baud Telecommunication Company)
Total years of experience :16 years, 6 Months
Working as:
- Sales support, by attending sales meeting as a technical expert to cover any technical question.
- Consultant in Pre-Sales Design, and checking the sales offers to make sure it is in optimum design.
- Senior Support Engineer, for the Avaya products and Application's integration.
November 2007 - August, 2010
ARTELCO - Arab Telecommunication for Trading and
Maintenance Company: A leading communications solutions provider and integrator in the Middle-East region, providing consulting, design,
integration and services for multi-play and IP Telephony environments as well consultancy, integration and professional services for contact center
solutions.
Working as a Technical Support Engineer in the field of IP Telephony,
PBXs, Networking and their cabling, configuration, applications and integrations, specializing in AVAYA products.
2003 - 2007 University of Jordan B.Sc. in Electrical Engineering
(Good degree) 2002 - 2003 Al Ittihad Secondary Schools (Amman, Jordan)