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mousa alhajahmad, Sales Assistant

mousa alhajahmad

Sales Assistant·Power Mobile

Jordan

High school or equivalent, English translation

Work experience

Total years of experience: 2 years, 2 months

Sales Assistant

January 2025 - January 2025

Power Mobile

Amman, Jordan

January 2025 - January 2025

Conducted daily inventory checks to ensure accurate stock levels.
• Built strong relationships with customers, increasing repeat business.
• Maintained clean and organized displays to enhance customer experience.
• Provided detailed product explanations and recommendations.
Company industry:
Telecommunications
Job role:
Sales

Content Moderator Team Head

January 2023 - January 2024

CSMena

Amman, Jordan

January 2023 - January 2024

Managed moderation workflows to handle high volumes of flagged content.
Led team communication and fostered a positive and productive environment.
Developed efficient processes for reviewing inappropriate content.
Demonstrated strong decision-making in complex and sensitive cases.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

Content Moderator

January 2022 - January 2023

CSMena

Amman, Jordan

January 2022 - January 2023

Reviewed and moderated over 500+ cases daily with high accuracy.
Ensured safe online environments by enforcing platform policies.
Handled sensitive and ambiguous content with strong judgment.
Collaborated with team members to improve moderation strategies.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Al-Zaytoonah University ofJordan

February 2026

February 2026

High school or equivalent, English translation

Jordan

Al-Zaytoonah University Of Jordan

February 2026

February 2026

Bachelor's degree, English translation

Jordan

Skills

Front Office
Beginner
Front Office
Beginner
Administration
Intermediate
Administration
Intermediate
Sales
Intermediate
Sales
Intermediate
Receptionist
Beginner
Receptionist
Beginner
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
TEACHING ENGLISH AS A FOREIGN LANGUAGE
Intermediate
TEACHING ENGLISH AS A FOREIGN LANGUAGE
Intermediate
TRANSLATIONS
Intermediate
TRANSLATIONS
Intermediate

Languages

English

Beginner

Arabic

Beginner

Hobbies and interests

video games

Competitive video gaming is one of my main hobbies. I have participated in tournaments and played at a professional level, which helped me develop teamwork, strategic thinking, communication, and problem-solving skills.