Mousallam Chatty

Jetex Flight Support is a one stop shop for private aircraft services: ground handling, permits, fuel, catering, hotel arrangements, charter, ... etc.

Responsibilities:
o Setup applications development roadmap.
o Design and setup the technology infrastructure.
o Application's analysis and development.
o Manage application's development resources.

Achievements (highlights):
o Defined the roadmap of applications development and IT services.
o Outsourced applications development resources.
o Designed and managed applications development.
o Introduced Cloud infrastructure to host development and production systems.
o Reengineered/restructured the business processes of supplying fuel to aircrafts around the world. Designed and developed the backed system to do so.
o Linked the backend system to frontend portal (via web services) for customers to get fuel prices online, uplift requests and status tracking.
o Integrated and linked the fuel system with Honeywell and FuelerLinx systems through web services.

Providing consultancy services in Business and Technology, in following areas:
o Contact Center.
o Setting-up / running effective Website.
o Organization / Company restructuring and business process reengineering.
o Technology Infrastructure design and implementation.

Al Yousuf L.L.C. is one of the largest UAE private group-of-companies in the field of wholesale, retail and distribution with diversity of products and services.

Responsibilities:
o Member of Board Management, participate in success of the group and contribute in setting up strategies, opening/closing businesses, taking the major decision for the whole group and carry out the assigned special tasks.
o Fully responsible and authorized for entire Information & Communication Technologies (data & voice) including setting up directions, hiring people, acquire necessary technologies, manage vendors, contract negotiations and manage IT budget.
o Responsible for the Business Process and Procedures of the whole group including engineering/reengineering, design, optimizations and implementations.

Achievements (highlights):
o Contributed in defining corporate mission, vision, objectives, goals, strategies and KPI’s for all group-of-companies.
o Participated and contributed in all meetings with outsourced top Consultancy Firms such as: Ernst & Young, Bureau Veritas and Ferguson-Consultants.
o Changed the Group culture from traditional business (manual transactions) to IT-oriented business. Developed day-to-day core business applications and decision support systems.
o Established self-service IT division. Hired, trained and coached highly motivated and skilled application development and technical support teams.
o Designed, built, installed and managed modern centralized IT infrastructure (Unix/Windows Servers, SAN/NAS/DAS Storage, LAN/WAN networks, Oracle database, application server, development tools and backup solutions) from scratch and single-handed, spanning across 75+ locations around UAE with 800+ nodes.
o Being a major reference-site for Sun, Hitachi Data Systems (HDS), NCR and Oracle.
o Consultant and speaker in major IT events.
o Built a good reputation locally and internationally.
o Offered a job at Oracle San Francisco twice, in 1993 and 1998.

Al Alamiah, was established to address the market need for Arabic computer, by providing Arabic Operating System, Arabic Applications and to break the barrier between the Arab World and computers.

Responsibilities:
o Participate in the design of Sakhr Arabic Operating System, member of decision-making board for defining strategies and goals.
o As Chief Designer, involved in all projects. Build, train and manage highly qualified team that could deliver all of Sakhr production.
o Carry out specific projects as assigned and open new areas in development.
o Compose and integrate all music and sound effects of all applications.

Achievements (highlights):
o Designed and managed the following leading project:
• Best Arabic Word Processor (Sakhr) in 1986-1988
• Best Arabic Filing System (Sakhr) in 1986-1988
• Best ‘World Geography’ educational application, which gained a good reputation and translated to English and Japanese
• Best ‘Projectiles’ educational application, including data structure and algorithms, which solves any projectiles problems in steps
• Sakhr Terminal Emulation, full design, analysis, algorithms and coding of entire communication core
• Sakhr Home Bank, communications software links to GulfBank mainframe in Kuwait, doing an intelligent conversion of coming English text to Arabic
o Offered a job at Microsoft Seattle 1991