customer service / operations
Travelstart
مجموع سنوات الخبرة :11 years, 3 أشهر
As a CSR I handled inbound and outbound calls where I was required to provided information on international airlines working with Amadeus system, also to confirm the issue tickets with our partners.
As a CSR I Handled inbound calls where a proved information on flights, modifying canceling flights as well as booking reservations for customers, sales is a requirement as well
Provided high standards of customer service
Provided critical information
Maintained high achievement rates
Reached and surpassed given targets
Worked in a team and independently
As a CSR I handled out bound calls for several events, where I had a target to achieve on a daily based.
Provided a high standard of customer service
Several event handling
Customer Oriented
Outbound calls
As a CSR I provided information on buses and metros for customers, handled several types of completes. Handling lost and found items and follow ups on cases, nol card information and parking payments as well
Provided a high standard of customer service
Customer Oriented
As an employer I served customers as the order, handled the casher and clean up.
As first contact, we provided first class customer service.
Greet customer with smile.
Take customer orders.
As an internship I was responsible upon keeping the shop clean and organized on a daily bases, helping customers with the needs and regards
Maintained brand-merchandising standards
Worked as a Liaison
Worked as a Sales Agent