IT Manger
Seron Group.
Total years of experience :5 years, 0 Months
Provided technical support to end-users, troubleshooting hardware and software issues to ensure optimal system performance. Delivered technical support to end-users, resolving hardware and software issues promptly. Managed end-to-end recruitment processes, from sourcing to onboarding. Developed and executed employee engagement initiatives, contributing to a positive work culture and increased employee satisfaction. Conducted training programs on HR policies, compliance, and workplace diversity, fostering a more inclusive work environment. Managed HR functions, including onboarding, offboarding, and benefits administration. Resolved employee relations issues through effective communication and conflict resolution strategies. Developed and implemented HR policies and procedures, ensuring compliance with local laborlaws. Collaborated with cross-functional teams to address organizational challenges and implement HR solutions. Managed WMS, Inventory management and Asset management systems Setting up equipment for new users and employees Outlook configuration Network printer connections Operate spreadsheet programs and other types of software (Microsoft office) to load and manipulate data and to produce reports Developed and maintaining company website
Identify and pursue new business opportunities through lead generation, prospecting, and networking activities. Manage the sales pipeline, track opportunities, and prioritize leads to achieve sales targets and revenue goals. Build and maintain relationships with clients, partners, and key stakeholders to understand their needs and deliver tailored solutions. Negotiate contract terms, pricing, and agreements to close deals and achieve mutually beneficial outcomes. Conduct market research and analysis to identify market trends, competitor activities, and growth opportunities. Collaborate with cross-functional teams, including sales, marketing, and product development, to align strategies and drive business objectives. Achieved a 30% increase in annual revenue by developing and implementing targeted business development strategies. Develop and execute strategic business development plans to drive revenue growth
As an IT Administrator, I have successfully managed and maintained an organizations IT infrastructure, ensuring the smooth operation of networks, servers, and systems. Ive played a pivotal role in enhancing data security, providing technical support to end-users, and optimizing IT resources. My responsibilities have encompassed network and system administration, security management, documentation and compliance, project management, vendor coordination, backup and recovery planning, and more. Through my proactive approach and expertise, Ive contributed to improved IT efficiency, reduced downtime, enhanced data protection, and successful project implementations. I am dedicated to upholding the highest standards of IT administration to support organizational success.
