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Muhammad Abdullah, Operations Coordinator

Muhammad Abdullah

Operations Coordinator·Remote – International Clients

Bangladesh

Master's degree, Business Administration

Work experience

Total years of experience: 6 years, 5 months

Operations Coordinator

January 2020 - Present

Remote – International Clients

East New York, United States Remote

January 2020 - Present

• Managed daily administrative and operational activities to ensure smooth
business processes across multiple international clients
• Prepared and maintained reports, spreadsheets, and documentation, improving
data accuracy and accessibility
• Delivered customer support via CRM platforms, contributing to improved client
response time and satisfaction
• Conducted data entry, market research, and reporting to support strategic
decision-making
• Assisted in the development of marketing materials, presentations, and business
documents

Company industry:
Marketing

Project Coordinator

January 2021 - January 2024

Remote – Contract Roles

East Los Angeles, United States Remote

January 2021 - January 2024

• Coordinated project timelines, deliverables, and communication between
cross-functional teams
• Monitored project progress and generated regular performance and status
reports
• Maintained detailed project documentation and ensured timely completion of
assigned tasks
• Supported daily operational activities to enhance workflow efficiency and team
productivity

Company industry:
Marketing

Education

University of Wales Trinity Saint David

December 2014

December 2014

Master's degree, Business Administration

United Kingdom

London Premier College

December 2014

December 2014

Bachelor's degree, Human Resource Management

United Kingdom

University of Chittagong

December 2007

December 2007

Bachelor's degree, Statistics

Bangladesh

Skills

CERTIFIED ADMINISTRATIVE PROFESSIONAL
Expert
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
E COMMERCE
Expert
E COMMERCE
Expert
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CUSTOMER COMMUNICATIONS MANAGEMENT
Intermediate
CUSTOMER COMMUNICATIONS MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert

Languages

English
Expert
Bengali
Native Speaker
Hindi
Beginner

Training and Certifications

Certifications
Digital Marketing Full Course
FSD Freelance Help
Aug 2025

Training
Certificate on Excel
Great Learning academy
Jul 2024