Auditor IT EDMS
Etisalat Head office
Total years of experience :23 years, 7 Months
CBCM: Corporate Billing and Customers Management System
EDMS: Electronic Document management system
CIM: Customers interaction management
Responsibility for network infrastructure regarding Routers, Switches, Wireless Access Points, Firewall,
VPN, VLAN, HP G9 Servers, Backup & Restore plan, Maintain windows servers 2008, 2012 updates, patches
More than 150 users in head office Lahore to give proper assistance regarding software and hardware problems, corresponding with ISP for maximum network uptime
Managing a team of over 30 administrative & technical staff
Strengthening the IT infrastructure through to implementing new technologies
Responsible for hardware and software installation, maintenance and repair
Performing routine audits of systems and software
Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases. Recommending and implementing improvements and efficiencies. Report to Director and Chief Executive.
Having excellent time management, confidentiality & communication skills
Having strong IT, commercial, planning and budgeting skills. Management of server software
& associated backup routines to evaluate, test, advice, train and support I.T. related projects.
Procurement of IT hardware, software and maintenance products & services
Responsible for the recruitment and training of new staff
Writing documentation for ICT procedures, security and disaster recovery
Maintaining documentation of changes
Regarding users, functions & systems managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
Implementation, configuration and troubleshooting of network infrastructure consisting of Cisco, 3Com & Nortel routers \ switches. Monitoring and checking logs of switches using software’s Cisco Works, What, s up, GFI Network Monitoring, and HP Open View. Configuring and troubleshooting of Wireless Networks consisting of Cisco access points. Documenting and creating maps for the network infrastructure using Microsoft Visio. Addressing performance bottlenecks and ensuring maximum network uptime.
• Second and third level support for network related issues.
• Prepared documentation and Visio diagrams that described in detail the network infrastructure helped in enhancing the productivity of the Network Operations Center NOC
• Initiated and established processes for network documentation and change management. Initiatives significantly improved network uptime and provided a basis for conforming to SLA agreements with internal and external customers
• Team Leader for Network Optimization project where in network was redesigned for the site by replacing access layer switches with higher / lower capacity depending upon the network requirements, resulting in lower cost for spare parts.
• Training new employees on process and procedures.
• ICT Supports of different Multinational Companies are mention below in Saudi Arabia
• Fursan Travel & Tourism, Higher Education Funds, Saudi Credit Bank & Saving, Al Saeed Holding Company, Maza Juice Factory, General Electric Company, Saudi Pump Factory, Riyad Bank,
Projects have done in Saudi Arabia
Paragon Remote Management & Disaster Recovery
Paragon Remote Management contains several components:
PRM Console to effectively manage client machines (remote installation/de-installation, tasks and task templates creation, clients grouping and supervision, etc.);
PRM Client to establish data exchange between a remote computer and PRM Storage and to initiate scheduled tasks
Migrate Physical to Virtual (P2V) &Virtual to Physical (V2P)
Live server migrations (P2P, P2V, V2V, V2P)
Implementing Paragon Remote Management on a different companies some are mentions below:
Zamil, Wiscosa, Fursan Travel, Alsaed Holding, Saudi Carpet Factory, Higher Education Fund, spimaco,
Fursan Travel & Tourisms Project Saudi Arabia
Configure Dell Server 2900 Series Raid configuration, Install windows 2003 Server Active Directory Implementation
Exchange 2007 .Install Trend Micro Antivirus Server based & 300 computers Clients. GFI Mail Security for Exchange,
Installation of Citrix Server to connect all branches Jeddah, Dammam, Riyadh. Cisco Firewall ASA 5500
Paragon for Servers Backup on Daily Basses, EMC I-OMEGA Network Storage 12 TB, and VMWARE Virtualization
Saudi Credit Bank & Saving Project Saudi Arabia
Configure HP Dl380 server, Configure Windows Domain Controller 2008
Implementation Active Directory for 100 users, ISA Server and Management related to Internet Security
EPO Antivirus Installation & deploy on all workstation to protect from viruses, Configure Cisco Switches 2900 and Routers 1700 & Firewall.Configure Hp G7 Servers, Raid configuration, Configure windows 2008 server, Configure VMWARE for virtualization
Install SCO UNIX v5.0.7, Install COBOL Application, and Configure Tape Drive for Backup
Install Jaser Client.
Al saed Holding Company Project Saudi Arabia
Configure HP DL380 G7 Server, Configure Raid and Windows Domain 2008, Configure Cisco Router 2900,
Configure Vlan on Cisco Switch 2900 series
Configure Exchange 2010, Configure GFI Web Monitor, Configure GFI End Point Security
Install Paragon 10 Server Backup for Disaster Recovery
SAUDI CARPET FACTORY PROJECT
Configure dell server 2900 Series Raid configuration, Windows 2008 Server and Active Directory
McAfee Antivirus (EPO server edition), Configure group policy, Exchange Server 2010
Configure proxy server for internet sharing. EMC I- OMEGA Network Storage 6TB
Implementing Paragon Backup for Disaster Recovery
Accountable for Installation, design and troubleshooting of Windows Network Infrastructure, Cisco Routers, switches for different clients. Analyze and resolve network and server connectivity issues. Installation and troubleshooting of IBM, HP and Compaq Intel based servers, Installing operating system, Software’s and antivirus on different operating system platforms
• Customers Supports of different Multinational Companies are mention below in Saudi Arabia
Tamimi Group, KIAK Group, Wiscosa Group,
• Credited for design and implementation of network infrastructure
• Laptop and server testing procedures resulting improvement in measured quality.
• Solely responsible for repairing and testing all servers for clients.
Servers Configuration, Network cabling, Computers Assembling, Troubleshooting, NT Servers Installation, Backup Database servers, Antivirus
ICT Supports of different Multinational Companies are mention below in Pakistan.
Hajvery Textile, Kohinoor Textile Mill, Main Textile, Lahore Stock Exchange
Backup Database servers, sharing internet, Network cabling, Computers Assembling, Troubleshooting…