Muhammad Eid

• provide the overall direction and management of an organisation
• ensure strategic and business plans are in place and monitored
• ensure realistic goals are set for an organisation, and that these goals are met
• ensure the organisation complies with company law and other relevant legislation
• monitor financial performance and make sure the organisation remains profitable
• manage risks to the organisation
• ensure the organisation's policies and procedures are followed
• consult with management staff on issues
• provide leadership and motivation for employees or members
• act as a bridge between the organisation, its shareholders and the outside world
• represent the organisation at conferences and official occasions.

• Work on improving all sales channels; wholesale, retail, key account, and catering.
• Forecast sales per item according to seasonality.
• Forecast sales per channel.
• Follow up sales forecast and target per customer.
• Work closely with supplier and always compare prices and performance between suppliers.
• Follow up collection from customers.
• Follow up the stock status with the warehouse to make the right call what to sell and when to slow down.
• Follow up all the claim reports with the suppliers to ensure we get the relevant credit.
• Monitor the local market on daily basis to make the right call for buying or selling

• The contact person for some clients in UK and Europe and handling their correspondences.
• Opening new markets and searching for new clients.
• Coordinating with the company supply chain the requirements of the clients.
• Guiding the quality and the packing team.
• Helping in developing the business and expand in new varieties and products.
• Arranging the shipments with the forwarding and clearing agents in Egypt and abroad.
• Arranging the trucking for shipments in Europe.
• Reviewing the invoices and claims of the clients.

• Act as an account officer responsible for the correspondence between our company and our clients abroad, sending quantity programs, prices, and receiving confirmations and feedback for further action.
• Receive the quality reports from clients, checking the cause of the claim and replying back to them.
• Coordinate with the company’s logistics and forwarding agents abroad.
• Prepare seasonal report analysis (regarding the quality issues, prices, and quantities) for each client and discuss it with the high administration to evaluate the clients and their performance.
• Identify new opportunities for future growth and open new channels abroad.
• Build long-term relationships with the clients by always giving them the best service.
• Assist in developing business plans for existing and potential accounts in order to increase sales and the company's market share in designated markets.