Muhammad EL Hassan, Business Development Consultant

Muhammad EL Hassan

Business Development Consultant

Focus

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Human Resource Management and Industrial Relations
Experience
20 years, 7 Months

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Work Experience

Total years of experience :20 years, 7 Months

Business Development Consultant at Focus
  • United Arab Emirates - Abu Dhabi
  • My current job since August 2015

Established in 2001, Focus is an Abu Dhabi registered company. We provide expert learning and development solutions, executive coaching, internationally accredited courses, and HR services. Working together with our clients, our consultants design and deliver practical, innovative, engaging solutions that provide lasting results.

• Maintaining a strong understanding of customer and market dynamics and requirements, assessing all training and developmental needs within government and private companies.

• Research, source, make initial contact, and meet potential clients to expand business relations.

• Servicing existing clients, engaging in relationship building to maintain a strong personal affinity and maintain high levels of customer satisfaction.

• Working towards exceeding challenging objectives in terms of new business gained, and service quality to the client.

Executive Search Specialist and PA to MD at Florence International Consulting
  • United Arab Emirates - Dubai
  • December 2013 to August 2014

Duties:
1. Managing National and International recruitment assignments, specifically working on mid-career to senior level appointments.
2. Managing recruitment process from start to finish with both Client and Candidate.
3. Responsible for initial screening, selections and candidate management for Clients including pre-selection, selection (basic and competency based), short listing, interview invitation and all follow-up and tracking processes
4. Be responsible for Client and Candidate communication throughout all assignments
5. Responsible for sourcing, advertising, scheduling interviews, facilitating final offers and documentation collection for selected candidates.
6. Coordinates start dates of new joiners
7. Capacity to work to deadlines within a pressurized environment whilst maintaining the highest standards of practice.
8. Write and place professional and effective job advertisements to attract Candidates
9. Performing administrative duties related to the role.

Office Manager/PA to MD
1. Full PA support to the MD.
2. Diary management
3. Arranging meetings and events and preparing presentations.
4. Managing the Visa process for all business requirements
5. Keeps confidential information records of staffs, office, and management
6. Purchase orders (Office supplies, Visas, Office Stationery, etc)
7. Handling all aspects of Office Administration and Liaising with Clients
8. Petty cash fund, Purchase of department / grocery supplies
9. Organizing office maintenance and repair works

Administration/Control room operator at Glad Group
  • Australia
  • March 2011 to May 2013

Glad Security
2011- Present
Duties:
• Control room operator (for 3 main shopping centers)
• Monitoring CCTV
• Answering calls
• Use of Microsoft Excel
• Ensuring public health and safety (OH&S)
• Writing reports and logging data
• General admin duties
• Applying first aid
• Handling complaints
• Opening and closing shopping centres (Queen Victoria Building, The Galeries and The Strand Arcade)

Administration manager at Australian Eco Developments
  • Australia
  • January 2010 to February 2011

Australian Eco Developments
2010-2011
Duties:
• Administration manager
• Making Calls/ Scheduling appointments
• Liaising with management
• Generate reports
• Invoicing (Use of Excel)
• Data entry
• Intranet Uploads

o Customer service and sales at Ebahcan Gifts
  • Australia
  • November 2007 to January 2010

Ebahcan Gifts
2007 - 2010
Duties:
o Customer service and sales
o Opening and closing stores
o Cash handling

Customer service at Rima Collections
  • Australia
  • January 2001 to June 2006

Rima Collections
2001-2006
Duties:
o Customer service & answering phones
o Handing customer complaints
o Cash handling
o Data entry
o Sales
o Banking

Education

Bachelor's degree, Human Resource Management and Industrial Relations
  • at University of Western Sydney
  • December 2012

University of Western Sydney 2010- 2012 Bachelor of Business and Commerce Majored in Human Resource Management and Industrial Relations Sub-Majors: - Managing organizations - Managing globally

Diploma,
  • at Security advisor services
  • January 2010

SHORT COURSES Security license, First Aid and RSA course

Diploma,
  • at Portfolio training academy
  • January 2010

2010- Licence class 1AC Home Sustainability Assessment course

Specialties & Skills

Microsoft Office
Data Entry
Customer Service
Administration
Sales Growth
ANSWERING PHONES
BANKING
CASH HANDLING
CUSTOMER SERVICE
DATA ENTRY

Languages

Arabic
Expert
English
Expert

Memberships

Human appeal international
  • Sponsor
  • January 2009

Training and Certifications

Home sustainability assessor (Training)
Training Institute:
Live and learn
Date Attended:
November 2009