Muhammad Faraz Javaid

Ensured proper installation, configuration, and deployment of IT equipment, including laptops, desktops, printers, barcode scanners, routers, network switches, projectors, speakers, and attendance systems.
Installed, configured, and maintained Microsoft Windows operating systems and office-related software applications.
Performed installation, configuration, and administration of Microsoft 365 services.
Configured and managed email systems at client sites using Microsoft Outlook on laptops and mobile devices, including PST file management and secure backup of legacy emails.
Managed organizational email accounts and official websites, ensuring availability and security.
Administered internet and intranet connectivity, ensuring stable and secure network access.
Monitored, maintained, and optimized the performance of networks and all IT equipment.
Managed both wireless and structured cabling infrastructure to support business operations.
Handled end-to-end installation, configuration, and ongoing support of IP surveillance systems, including IP cameras, NVRs, and PoE switches.
Administered telephone exchanges and managed internal telephone extensions.
Maintained UPS systems and monitored battery performance to ensure uninterrupted power supply.
Diagnosed, investigated, and resolved hardware, software, and network-related issues efficiently.
Coordinated with vendors and service providers for procurement, maintenance, and technical support of IT equipment.
Provided end-user technical support, resolving day-to-day IT issues while ensuring minimal downtime and high user satisfaction.
Created and maintained IT documentation, including network diagrams, configuration guides, and troubleshooting procedures.
Maintained accurate records of IT assets, including existing inventory and new equipment purchases.
Ensured compliance with organizational IT policies and standards.
Tracked IT assets through regular monthly audits, recommending timely upgrades or replacements.
Prepared and managed monthly IT operations budgets, ensuring cost-effective resource utilization.

Provided first-level support for the company’s network devices, desktops, laptops, and proprietary software applications.
Managed and maintained CCTV surveillance systems and Ubiquiti Nanobeam wireless devices.
Installed and configured Microsoft Windows operating systems on desktops and laptops.
Configured email accounts at client sites using Microsoft Outlook, including PST file management and backup of legacy emails.
Delivered online support and desktop sharing assistance to end users for troubleshooting and guidance.
Managed and supported ERP systems, ensuring seamless operational performance.
Performed computer hardware installation, maintenance, and troubleshooting for desktops, laptops, and peripheral devices.
Monitored, managed, and troubleshot LAN and WAN networks to ensure stable and secure connectivity.
Oversaw IT asset inventory and helpdesk operations, ensuring proper tracking and allocation of resources.
Prepared and managed annual IT operations budgets, ensuring efficient resource utilization and cost control.

Provided IT support and administration for a 50+ user environment across the company.
Managed and maintained 50+ network nodes and Gigabit network infrastructure, ensuring optimal performance and connectivity.
Installed, configured, and troubleshot TCP/IP networks to ensure reliable communication.
Troubleshot and maintained hardware and application software, ensuring minimal downtime for end users.
Installed and configured network switches and hubs within the LAN environment.
Installed, configured, and troubleshot network printers and scanners to ensure seamless operation.
Monitored network performance to ensure consistent availability for all users.
Managed server backups through automated procedures to safeguard critical data.
Handled network failover and redundancy mechanisms to maintain uninterrupted connectivity.
Maintained comprehensive IT documentation, including purchase requisitions, hardware and software inventories, and system configurations.