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Muhammad Sahib Dino, Sales & Support Executive

Muhammad Sahib Dino

Sales & Support Executive·Global eCommerce (Pvt.) Ltd. (Travelport Private Limited)

Pakistan

Master's degree, MBA

Work experience

Total years of experience: 2 years, 8 months

Sales & Support Executive

December 2023 - Present

Global eCommerce (Pvt.) Ltd. (Travelport Private Limited)

Karachi, Pakistan Remote

December 2023 - Present

 Generated new business opportunities through lead generation, cold
calling, networking, and client meetings, contributing to business
growth.
 Presented software solutions, negotiated commercial terms, and
prepared quotations, proposals, contracts, and invoices to support the
sales cycle.
 Managed B2B client relationships by providing end-to-end pre-sales
and post-sales support, resulting in high customer satisfaction and
repeat business.
 Collaborated with cross-functional teams to gather customer
requirements, recommend product improvements, and support
business development initiatives.
 Conducted software testing by creating test cases, identifying defects,
and coordinating with development teams to improve product quality.
 Delivered technical support by resolving customer issues promptly and
ensuring smooth software implementation and user satisfaction.
 Prepared sales and financial reports, maintained accurate records, and
supported management with performance analysis and operational
decision-making.
Key Achievements
 Generated 40+ qualified leads (Airlines and Travel Agents)
 Managed a portfolio of 250+ B2B clients across Karachi Pakistan.
 Achieved 104% of sales targets.

Company industry:
IT Services

Internship Trainee

January 2022 - January 2022

Mari Petroleum Company Limited

Ghotki, Pakistan

January 2022 - January 2022

• Assisted in daily administrative and operational activities to support
departmental efficiency.
• Supported accounting functions including data entry, record
maintenance, and account reconciliation.
• Contributed to financial reporting activities within the Corporate Social
Responsibility (CSR) department.

Company industry:
Oil & Gas

Education

Karachi University Business School

April 2026

April 2026

Master's degree, MBA

Pakistan

Khawaja Fareed University of Engineering and Information Technology

June 2023

June 2023

Bachelor's degree, BBA

Pakistan

Government Degree College

June 2019

June 2019

High school or equivalent, science

Pakistan

Skills

Teamwork
Expert
Teamwork
Expert
CRM software
Expert
CRM software
Expert
Building Customer Relations
Expert
Building Customer Relations
Expert
Sales and Negotiation
Expert
Sales and Negotiation
Expert
Communications
Expert
Communications
Expert

Languages

English

Beginner

Urdu

Beginner