IT Manager
Vantage Printers
Total years of experience :12 years, 9 Months
Network Administration:
Taking care of network infrastructure, Servers, Firewall, Printers.
Managing Bandwidth distribution, implementing Network policies.
Configuration and monitoring of cloud services and storage solutions. Implementing new solutions when required.
Configurations of routers&access points across departments when need. Troubleshoot and resolve existing when required.
Configuration and monitoring of Email Services, Email backups.
System Administration:
Hyper-V configuration, implementation, Failover and Disaster recovery. Configurations of new Servers.
Acronis backups, integrations and disaster recovery.
ERP server integration, web deployments and monitoring.
CCTV surveillance and backups.
Configuration of Barracuda Spam Firewall, Anti SPAM policies, Email and domains filtration.
Projects in Queue:
Office 365 Implementation
Cisco Webex
Apache Web Server
Media&File Services
Cloud Storage
End to End site policies
Backup implementation, Acronis, VEEM
Web to Print Solution
I was responsible for maintenance and support of High Availability Systems. Monitored WAN and LAN Networks to ensure smooth connectivity. Kept track of Services running on different servers and generation of regular reports. First line of Technical Support for the Services Provided. Identified, troubleshoot and rectified Issues. Ensured timely executing of Back-ups and Restoration Policies. Reviewed, proposed and implemented improvements to overall Systems. Ensured Compliance of Escalation Procedures and SLAs.
Tools used
. AVG Managed Workplace .Autotask .Citrix .Info Nimble Storage .Vistarait .Pagerduty .Office365
Major Achievements
• Completed Email and domain configuration on all clients in Simpex BPO
• Assisted in deployment of Xendesktop 7.5 and AVG Managed workplace monitors.
• Assisted and completed deployment of 25 Server Upgrades from 2008 to 2012
• Completed Servers patching and scheduled patching activity in Vistara
• Applied monitors in 112 servers and integrated with monitoring tools
• Assisted in deployment of Call center setup for Simpex BPO
I was responsible for
• Technical Support (Tier-1, Tier-2)
• Configured and setup network devices, workstations.
• Assigned Tickets and Remote helpdesk Support.
• Reported to Manager and work on field for LAN/WAN infrastructure.
I was responsible for
• Set up Network on site with LAN infrastructure
• Installed and configure Backup applications in Workstation and Servers
• Configured DVBs and troubleshoot switches.
• Performed health check and routine audits on all site items.
• Submitted Reports (daily backup) and attended monthly meetings.
Tools Used
. DVB .Switches .Database Servers .LAN .Office .Wireless Routers
Achievements
• Succefully completed case load of five different sites in lower Punjab
• Maintained records of sites, audited and relocated when required
• Managed crowd and controlled situations where local bodies and Administration required
Data Communication Database and Algorithms Software Life Cycle Signal and Systems Management Information System