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Muhammad Talha, Field Support Engineer

Muhammad Talha

Field Support Engineer·Diyar United Company

Kuwait

Bachelor's degree, Computer Science

Work experience

Total years of experience: 6 years, 3 months

Field Support Engineer

May 2023 - Present

Diyar United Company

Al Kuwait, Kuwait

May 2023 - Present

• Install, configure, and maintain hardware, software, and technology systems across client locations.
• Troubleshoot technical issues related to systems, applications, connectivity, and end-user devices.
• Provide timely technical support to users while maintaining service quality and professionalism.
• Supervise and coordinate on-site teams to support daily operations and project delivery.
• Research and resolve complex technical problems, documenting updates and communicating progress to stakeholders.
• Maintain accuracy and attention to detail during installations, maintenance, and support activities.

Company industry:
IT Services
Job role:
Engineering

Freelance Software Developer

March 2020 - Present

none

Al Kuwait, Kuwait Hybrid

March 2020 - Present

• Deliver custom mobile applications using React Native, JavaScript/TypeScript, Firebase, RESTful APIs, and backend integrations.
• Manage the complete development lifecycle from requirements gathering and UI collaboration to deployment and maintenance.
• Build mobile app features such as authentication, user profiles, chat, notifications, dashboards, and API-driven workflows.
• Integrate Firebase and backend services for real-time data handling, cloud storage, and smooth app communication.
• Improve app usability, performance, and reliability across Android and iOS platforms.

Company industry:
Software Development
Job role:
Information Technology

React Native Mobile Developer

March 2022 - February 2023

Dark Pixels

Gujranwala, Pakistan

March 2022 - February 2023

• Developed and maintained cross-platform mobile applications using React Native.
• Collaborated with UI/UX designers to create intuitive, user-friendly mobile experiences.
• Integrated frontend screens and components with backend APIs and services.
• Supported app deployment to Google Play Store and Apple App Store.
• Optimized code quality, app performance, and scalability while working with QA and product teams.

Company industry:
21291
Job role:
Information Technology

PHP Developer

October 2021 - February 2022

Center of Technological Excellence

Gujranwala, Pakistan

October 2021 - February 2022

• Developed and maintained backend features using PHP and Laravel.
• Designed and connected MySQL and Firebase databases for application data handling.
• Created RESTful APIs to support frontend systems and mobile applications.
• Participated in code reviews with a focus on maintainability, scalability, and performance.
• Troubleshot bugs and performance issues independently and efficiently.

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Web Application Developer

March 2021 - August 2021

Soft Arena

Gujranwala, Pakistan

March 2021 - August 2021

• Designed and launched an e-commerce website with secure authentication and database-backed features.
• Handled frontend implementation, backend integration, database interactions, and secure authentication features.
• Improved system architecture to support scalability, performance, and maintainability.
• Deployed the application on live servers and provided ongoing support and optimization.

Company industry:
Software Development
Job role:
Information Technology

Education

University Of Central Punjab

October 2022

October 2022

Bachelor's degree, Computer Science

Pakistan

Hi i am a software developer

Skills

Research
Expert
Research
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Programming
Expert
Programming
Expert
Fast Learning
Expert
Fast Learning
Expert
Problem Solving
Expert
Problem Solving
Expert
Programming
Expert
Programming
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Customer Support
Expert
Customer Support
Expert
Problem Solving
Expert
Problem Solving
Expert
Computer Skills
Expert
Computer Skills
Expert
Software Development
Expert
Software Development
Expert
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
FULL STACK DEVELOPMENT
Intermediate
FULL STACK DEVELOPMENT
Intermediate
HUMAN CENTERED DESIGN
Intermediate
HUMAN CENTERED DESIGN
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
JAVASCRIPT PROGRAMMING LANGUAGE
Intermediate
LARAVEL
Intermediate
LARAVEL
Intermediate
REACT NATIVE
Intermediate
REACT NATIVE
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
WEB APPLICATIONS
Intermediate
WEB APPLICATIONS
Intermediate
ASP NET
Intermediate
ASP NET
Intermediate
MOBILE APPS
Intermediate
MOBILE APPS
Intermediate
PHP SCRIPTING LANGUAGE
Intermediate
PHP SCRIPTING LANGUAGE
Intermediate
SCALABILITY
Intermediate
SCALABILITY
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
APPLICATION DEVELOPMENT
Intermediate
APPLICATION DEVELOPMENT
Intermediate
DATA INTEGRATION
Intermediate
DATA INTEGRATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FIREBASE
Intermediate
FIREBASE
Intermediate
IOS APPLICATIONS
Intermediate
IOS APPLICATIONS
Intermediate
RESTFUL API
Intermediate
RESTFUL API
Intermediate

Social profiles

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Certifications
Microsoft Certificate of Achievement
Front-End Development for Web
Web Development
Microsoft 365 Certified Administrator Expert
CompTIA A+
ITIL v4 Foundation
Microsoft Certificate of Achievement
Microsoft 365 Certified Administrator Expert
GR671683476MT
Microsoft Certificate of Achievement (ASP.NET MVC)
Front-End Development for Web –
Web Development – Soft Arena
Microsoft 365 Certified Administrator Expert
CompTIA A+
ITIL v4 Foundation
Microsoft 365 Certified Administrator Expert
CompTIA A+
ITIL v4 Foundation
itil® foundation: itil 4 edition
Aug 2024 - Aug 2027
Show credentials
COMTIA A+
Aug 2024 - Aug 2027
Show credentials
Microsoft 365 Certified: Administrator Expert
Jul 2024 - Jul 2025
Show credentials

Hobbies

  • outdoor games, cricket