muhammad waked, Collection and Customer Service Manager, Credit Control.

muhammad waked

Collection and Customer Service Manager, Credit Control.

(EMTIAZ HOLDING GROUP, {ALOBEIDLY-ALNISR-ALAT-GEMCO- THIMAR-LEMACARON-SNM-...}),

Location
Qatar
Education
Bachelor's degree, accounting
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Collection and Customer Service Manager, Credit Control. at (EMTIAZ HOLDING GROUP, {ALOBEIDLY-ALNISR-ALAT-GEMCO- THIMAR-LEMACARON-SNM-...}),
  • Qatar - Doha
  • My current job since November 2016

Job responsibilities included:
-Controlling the full credit sale cycle from accepting l.P.Os till credit settlement.
- Reporting accounts receivable status to the (CFO-CEO) based on the monthly ageing.
- Risk control by approving or refusing the new purchase orders depending on (customer payment
history, credit facility, ...etc.)
- Managing, supervising and organizing the out-door collectors daily activity.
- Following the customers complains & issues with the internal departments such as (operation,
financial, legal)
- Using ERP system (Microsoft dynamic NAV) to follow and revise the current situation of the
customers and the status of the daily collection.
- Issuing Arabic & English official letter as a first step to transfer the company file to the legal
department.

cheif accountant at international education center
  • Qatar - Doha
  • My current job since January 2018

1- making a financial system for the accounts payable & account receivable.
2-making a systemic control for the inventory.
3-providing the financial reports to the top management.

Public Accountant at (Accounting, Auditing and taxes consulting office)
  • Egypt - Cairo
  • October 2014 to September 2016

Organizing and maintain financial records.
- Ensuring that statements and records comply with laws and regulations.
- Examining statements to ensure accuracy.
- Securing financial information by completing database backups.

Education

Bachelor's degree, accounting
  • at faculty of commerce zagazig university
  • July 2014

Specialties & Skills

Accounting
awide knowledge about CMA
Peachtree
Microsoft Office
English
MICROSOFT OFFICE
ACCOUNTING
MARKETING
INTERVIEWING
HUMAN RESOURCES
CUSTOMER SERVICE
ERP SYSTEM " MICROSOFT DYNAMIC NAV"

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

CMA part 1 (Training)
Training Institute:
the American university in Cairo
Date Attended:
December 2015
Duration:
132 hours
Planning, marketing, human resources management and public relations (Training)
Training Institute:
zagazig universit
Date Attended:
September 2012
Duration:
12 hours
Accountants’ preparation course (Training)
Training Institute:
Elmansoura University
Date Attended:
April 2012
Duration:
45 hours
Two courses in electronic accounting (Training)
Training Institute:
SESCO
Date Attended:
August 2012
Duration:
48 hours
English test level 7 at the American university in Cairo (Certificate)
ICDL (Certificate)
Date Attended:
April 2012
Valid Until:
May 2012
peach tree certified user (Certificate)
Date Attended:
April 2014
Valid Until:
May 2014
peachtree (Training)
Training Institute:
zagazig university
Date Attended:
January 2013
Duration:
48 hours
EDU Egypt course ( Financial English and Soft Skills) (Training)
Training Institute:
New Horizon
Date Attended:
April 2014
Duration:
210 hours