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Mohamed Elsayed Sanad, Senior Business Travel Consultant

Mohamed Elsayed Sanad

Senior Business Travel Consultant

Carlson Wagonlit Travel

Location
Egypt - Cairo
Education
Bachelor's degree, Hotels Management Department
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Senior Business Travel Consultant at Carlson Wagonlit Travel
  • Egypt - Cairo
  • My current job since March 2017
Quality Assurance Specialist at Ezzybooking.com
  • Egypt - Cairo
  • October 2016 to March 2017
Senior Quality Control consultant at Excel Travel
  • Egypt - Cairo
  • October 2014 to October 2016

I issue all the Tickets after check all the customer and The airline requirements .
reissue and refund Customers tickets .
help the operation team in any cases and provide them with the correct data .

My Responsibilities are to check all the Flights Data, prices, fare conditions and Customers Requirements and to ensure that the service meets the requirements of the customer and to ensure that a service under development (before work is complete, as opposed to afterwards) meets specified requirements.

Airline Ticketing & Reservation at Honour Travel
  • Egypt
  • June 2013 to September 2014

issue all the Tickets after checked all the customer and airline requirements & reissue and refund for the Customers tickets .

Airline Ticketing Officer at Darts Travel
  • Egypt - Cairo
  • April 2013 to May 2013

issue all the Tickets after checked all the customer and airline requirements & reissue and refund for the Customers tickets .

Airline Ticketing and Reservation at Egypt Air
  • Egypt - Cairo
  • March 2013 to April 2013

Booking and issue airline tickets

Captain Order at cappuccino restaurant
  • Egypt
  • July 2012 to August 2012

Prepare the tables for customers
Take customer orders and sent to the kitchen
Customer Service
supervise the waiter

Organizer at intercontinental Hotel
  • Egypt
  • October 2011 to October 2011

Event Planning for Vodafone in Italy.

Education

Bachelor's degree, Hotels Management Department
  • at Tourism and Hotels
  • May 2012

Very good with honors.

Specialties & Skills

Amadeus
+Endorse 5
Teamwork
+Endorse 0
Sabre
+Endorse 0
Coaching Staff
+Endorse 0
Quality Control
+Endorse 0
Personal communication skills
+Endorse 0
leadership skills
+Endorse 0
Team Worker
+Endorse 0
Writing “short stories – articles – poetry”.
+Endorse 0
Microsoft office (Word and Outlook)
+Endorse 0
internet surfing and using internet pages
+Endorse 0
computer systems, Including hardware and software
+Endorse 0
Ability to work with Amadeus system and a private airlines system s ( A ir Cairo – Air Arabia - Nesm
+Endorse 0
Hotels reservation
+Endorse 0
sabre
+Endorse 0

Languages

Arabic
Expert
Italian
Beginner
English
Expert

Memberships

Charity.
  • Active member _ Blood Bank_ visits _ orphans
  • October 2011

Training and Certifications

Sabre Training (Training)
Training Institute:
Sabre Egypt
Date Attended:
November 2016
Duration:
20 hours
Sales skills (Training)
Training Institute:
Ezzybooking
Date Attended:
November 2016
Duration:
5 hours
Managing the Corporate Travel (Training)
Training Institute:
مركز بناة المستقبل
Date Attended:
February 2016
Duration:
12 hours
English conversation course (Training)
Training Institute:
British council
Business Writing Course (Training)
Training Institute:
‏اكاديمية بناة المستقبل الدولية
Date Attended:
August 2015
Duration:
16 hours
Professional Diploma in Fares and Ticketing (Training)
Training Institute:
Egypt Air
Date Attended:
February 2013
Duration:
180 hours
البريد الإلكتروني للعمل (Certificate)
Date Attended:
August 2015
Valid Until:
January 9999
القيادة الفعّالة (Training)
Training Institute:
HP online course
Date Attended:
August 2015
Amadeus advanced course ( Re-validation, Reissue, Refund ) (Certificate)
Date Attended:
February 2015
Valid Until:
January 9999
Amadeus reissue and EMD . (Training)
Training Institute:
Amadeus Egypt
Date Attended:
April 2015
Duration:
14 hours
(Training)
Aviation officer (Training)
Training Institute:
Egypt Air, Nasr City Office
Date Attended:
March 2013
Interview skills (Training)
Training Institute:
Egypt Air training center
Date Attended:
February 2013
Customer service (Training)
Training Institute:
Egypt Air training center
Date Attended:
February 2013
Animation & Customer Service (Training)
Training Institute:
Radisson BLU Resort, Sharm El Sheikh
Date Attended:
July 2010
Waiter (Training)
Training Institute:
Americana Group, Grand café Giza
Date Attended:
June 2009

Hobbies

  • Volunteering work
  • Reading
  • Walking
  • Meet new People
  • cultural Exchange
  • Hiking