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Mohamed Elsayed Sanad, Senior Business Travel Consultant

Mohamed Elsayed Sanad

Senior Business Travel Consultant

Carlson Wagonlit Travel

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Hotels Management Department
Expérience
11 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 5 Mois

Senior Business Travel Consultant à Carlson Wagonlit Travel
  • Egypte - Le Caire
  • Je travaille ici depuis mars 2017
Quality Assurance Specialist à Ezzybooking.com
  • Egypte - Le Caire
  • octobre 2016 à mars 2017
Senior Quality Control consultant à Excel Travel
  • Egypte - Le Caire
  • octobre 2014 à octobre 2016

I issue all the Tickets after check all the customer and The airline requirements .
reissue and refund Customers tickets .
help the operation team in any cases and provide them with the correct data .

My Responsibilities are to check all the Flights Data, prices, fare conditions and Customers Requirements and to ensure that the service meets the requirements of the customer and to ensure that a service under development (before work is complete, as opposed to afterwards) meets specified requirements.

Airline Ticketing & Reservation à Honour Travel
  • Egypte
  • juin 2013 à septembre 2014

issue all the Tickets after checked all the customer and airline requirements & reissue and refund for the Customers tickets .

Airline Ticketing Officer à Darts Travel
  • Egypte - Le Caire
  • avril 2013 à mai 2013

issue all the Tickets after checked all the customer and airline requirements & reissue and refund for the Customers tickets .

Airline Ticketing and Reservation à Egypt Air
  • Egypte - Le Caire
  • mars 2013 à avril 2013

Booking and issue airline tickets

Captain Order à cappuccino restaurant
  • Egypte
  • juillet 2012 à août 2012

Prepare the tables for customers
Take customer orders and sent to the kitchen
Customer Service
supervise the waiter

Organizer à intercontinental Hotel
  • Egypte
  • octobre 2011 à octobre 2011

Event Planning for Vodafone in Italy.

Éducation

Baccalauréat, Hotels Management Department
  • à Tourism and Hotels
  • mai 2012

Very good with honors.

Specialties & Skills

Amadeus
+Endorse 5
Teamwork
+Endorse 0
Sabre
+Endorse 0
Coaching Staff
+Endorse 0
Quality Control
+Endorse 0
Personal communication skills
+Endorse 0
leadership skills
+Endorse 0
Team Worker
+Endorse 0
Writing “short stories – articles – poetry”.
+Endorse 0
Microsoft office (Word and Outlook)
+Endorse 0
internet surfing and using internet pages
+Endorse 0
computer systems, Including hardware and software
+Endorse 0
Ability to work with Amadeus system and a private airlines system s ( A ir Cairo – Air Arabia - Nesm
+Endorse 0
Hotels reservation
+Endorse 0
sabre
+Endorse 0

Langues

Arabe
Expert
Italien
Débutant
Anglais
Expert

Adhésions

Charity.
  • Active member _ Blood Bank_ visits _ orphans
  • October 2011

Formation et Diplômes

Sabre Training (Formation)
Institut de formation:
Sabre Egypt
Date de la formation:
November 2016
Durée:
20 heures
Sales skills (Formation)
Institut de formation:
Ezzybooking
Date de la formation:
November 2016
Durée:
5 heures
Managing the Corporate Travel (Formation)
Institut de formation:
مركز بناة المستقبل
Date de la formation:
February 2016
Durée:
12 heures
English conversation course (Formation)
Institut de formation:
British council
Business Writing Course (Formation)
Institut de formation:
‏اكاديمية بناة المستقبل الدولية
Date de la formation:
August 2015
Durée:
16 heures
Professional Diploma in Fares and Ticketing (Formation)
Institut de formation:
Egypt Air
Date de la formation:
February 2013
Durée:
180 heures
البريد الإلكتروني للعمل (Certificat)
Date de la formation:
August 2015
Valide jusqu'à:
January 9999
القيادة الفعّالة (Formation)
Institut de formation:
HP online course
Date de la formation:
August 2015
Amadeus advanced course ( Re-validation, Reissue, Refund ) (Certificat)
Date de la formation:
February 2015
Valide jusqu'à:
January 9999
Amadeus reissue and EMD . (Formation)
Institut de formation:
Amadeus Egypt
Date de la formation:
April 2015
Durée:
14 heures
(Formation)
Aviation officer (Formation)
Institut de formation:
Egypt Air, Nasr City Office
Date de la formation:
March 2013
Interview skills (Formation)
Institut de formation:
Egypt Air training center
Date de la formation:
February 2013
Customer service (Formation)
Institut de formation:
Egypt Air training center
Date de la formation:
February 2013
Animation & Customer Service (Formation)
Institut de formation:
Radisson BLU Resort, Sharm El Sheikh
Date de la formation:
July 2010
Waiter (Formation)
Institut de formation:
Americana Group, Grand café Giza
Date de la formation:
June 2009

Loisirs

  • Volunteering work
  • Reading
  • Walking
  • Meet new People
  • cultural Exchange
  • Hiking