Chief Operations Officer
TK Group
Total years of experience :13 years, 9 Months
• Conducted in-depth analysis of retail trends within each company, resulting in a 95% stock availability optimization through resource procurement.
• Spearheaded the optimization of stock control procedures in a consolidated warehouse, enhancing efficiency in receipt, dispatch, and storage of stock.
• Implemented improvements that led to a remarkable 66% increase in cumulative sales across three companies.
• Successfully managed operations for four companies across three cities in Botswana.
• Created and implemented reporting structures to facilitate transparent information transfer at various levels within the group.
• Ensured adherence to operational procedures by measuring outcomes and achievements.
• Conducted data validation and clarification for all statistical requirements, producing comprehensive reports for customers and stakeholders.
• Developed and implemented Service Level Agreements (SLAs) tailored to meet specific customer requirements.
• Monitored and enhanced procurement efficiencies, resulting in more competitive pricing in targeted market segments.
• Developed and managed timetables and sessions that significantly increased instructor/student interaction, fostering a more engaging learning environment.
• Implemented constructive timetabling and enhanced instructor/pilot interaction, resulting in an outstanding 150% monthly increase in the output of certified pilots.
• Created and implemented efficient management practices for all staff involved in the pilot training course, leading to improved overall course outputs.
• Implemented a thorough validation process for piloting hours per pilot, reducing time lag on submission and ensuring compliance with licensing requirements.
• Adhered to strict quality requirements set by the Civil Aviation Authority of Botswana and guidelines from the Botswana Quality Authority.
• Managed the progress of individual students throughout their term of study, ensuring a comprehensive understanding of their development and addressing any challenges promptly.
• Proactively forecasted service requirements for all aircraft, contributing to efficient planning and resource allocation.
• Managed Transport Holdings staff and drivers in a diverse fleet of 17 vehicles, including both company-owned and sub-contracted vehicles.
• Ensured the capture of relevant data for statistical analysis of logistics-related processes, supporting informed decision-making.
• Facilitated seamless communication of information across all levels within the industry, fostering collaboration and efficiency.
• Developed and utilized spreadsheets for immediate statistical analysis, particularly for principal contracts with major clients such as Bolux, Kgalagadi Breweries, and Ngami Toyota.
• Orchestrated complete fleet management, including 24-hour tracking, preventative maintenance, and optimization of deliveries and delivery times.
• Ensured proof of delivery and effective pallet management within required limits, maintaining compliance with industry standards.
• Spearheaded procurement efforts for various contracts, including the acquisition of maintenance and personal safety items, ensuring seamless operations.
• Implemented planned maintenance programs for the entire fleet, covering trucks, trailers, and LDVs, ensuring optimal performance and longevity.
• Created and maintained a comprehensive maintenance history for the entire fleet, contributing to efficient tracking and management.
• Directly managed a skilled workforce of 25 individuals, overseeing their activities and ensuring optimal performance.
• Managed all mechanical works in both the pit and workshop, adhering to safety policies and procedures in line with Basil Read Mining Jwaneng SHEQ policies.
• Handled the procurement of parts from Original Equipment Manufacturers (OEMs) and services from both OEMs and work-related contractors. Successfully negotiated works contracts with vendors.
• Orchestrated the scheduling of required maintenance for dump trucks, excavators, and support vehicles, ensuring timely services and component exchanges at relevant intervals.
• Created and maintained comprehensive machinery maintenance histories, aiding in effective tracking and management.
• Prepared oil samples for analysis, contributing to proactive maintenance planning and equipment longevity.
• Managed logistics through Jwaneng for other Basil Read sites, ensuring smooth transportation and coordination of resources.
• Accounted for plant returns at each month-end and maintained detailed vehicle costs per month, contributing to financial transparency and accountability.
• Monitored consumable stock levels and developed procedures and processes to ensure stock availability, optimizing procurement efficiency.
• Maintained accurate records of oil consumption, contributing to effective resource planning and budgeting.
• Coordination of all workshop activities.
• Assuring customers are correctly quoted for works.
• Liaise with customers on works to be carried out.
• Liaise with parts on delivery of required parts.
• Liaise with sales on costing for rebuilt machines and warranty repairs.
• Creating renewal contracts for current employees.
• Inventory control of manufactured and imported goods. Responsible for maintaining stock levels of imported goods.
• Responsible for taking care of the Quality Management System of Premier Clothing. Responsibilities include managing systems and processes in the company so as to conform to ISO 9001:2008 standards, and continuously find improvement.
• Receiving manager for all imported goods.
• Sales and receiving manager of hardware on a wholesale level for a sister company (Unipack Botswana).
• Dealt with design and purchase of Heating, Ventilating and Air conditioning (HVAC) systems.
• Managed the procurement department which dealt with quantifying parts and ordering new equipment when needed for individual sites.
• Negotiated better pricing structures with suppliers.
A combined bachelors and masters degree completed in July 2009 with a GPA of 3.0. I was awarded a scholarship from the Government of Botswana which funded my degree completely, including basic living expenses. I completed two dissertations. In my third year I had to complete an individual project that had to do with the study of reverse airflow over aerofoils. In my final year, I completed a group project consisting of the design and fabrication of an artificial lung. Change in pressures were to be recorded with changes in breathing rate. The research would be continued by future groups.
A-Level certificate achieved through the Cambridge examinations board. A C-grade average was achieved. The three subjects examined were Chemistry, Physics and Mathematics.
