Muhannad AL Hafi, Office Manager

Muhannad AL Hafi

Office Manager

Advanced Health Equipment Co

Location
United Arab Emirates - Dubai
Education
Diploma, Office Management
Experience
18 years, 7 Months

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Work Experience

Total years of experience :18 years, 7 Months

Office Manager at Advanced Health Equipment Co
  • United Arab Emirates - Dubai
  • November 2012 to January 2019

In-charge for the Chairman’s office such as: receiving calls, arranging & editing
meetings minutes, and travel arrangements.
•Using a range of office software, including email, spreadsheets and databases;
•Managing filing systems.
•Developing and implementing new administrative systems, such as record management.
•Recording office expenditure and managing the budget.
•Organizing the office layout and maintaining supplies of stationery and equipment.
•Maintaining the condition of the office and arranging for necessary repairs.
•Overseeing the recruitment of new staff, sometimes including training and induction.
•Carrying out staff appraisals, managing performance and disciplining staff.
•Implementing and promoting equality and diversity policy.
•Writing reports for senior management and delivering presentations.
•Responding to customer enquiries and complaints.
•Reviewing and updating health and safety policies and ensuring they are observed.
•Arranging regular testing for electrical equipment and safety devices;
•Attending conferences and training.

Executive Assistant at Dubai Islamic Bank
  • United Arab Emirates - Dubai
  • May 2009 to September 2012

Analyze and organize office operations and procedures such as budget, personnel,
records management, supplies and equipments.
•Plan office layout, develop office administration operating budget, and initiate cost reduction programs.
•Manage calendar, coordinate schedules and independently make appointments.
•Screen and provide information in response to telephone calls.
•Compose, prepare, and process general and confidential correspondence, including
E-mails& faxes.
•Establish, organize and assure maintenance of paper and computer records management/files and faxes.
•Coordinate meetings, programs, or events by securing location and making other
appropriate arrangements, preparing and issuing information and agenda, coordinating speakers, and processing minutes of meeting.
•Arrange detailed travel plans.
•Provide administrative and secretarial support for the office including budget and personnel matters, and relevant committees, boards, commissions, assignments and projects.
•Communicates with managers, supervisors, co-workers, citizens and others.
•Following up my entire UAE national manager’s villas & cars rental & maintenance contracts.
•Perform related duties as to specific assignments.

Senior Personal Assistant at Emarat Al Youm newspaper - Arab Media Group
  • United Arab Emirates
  • August 2005 to December 2008
Editor-in-Chief at Gulf News newspaper - Al Nisr Publishing
  • United Arab Emirates
  • April 2002 to August 2005
Executive Secretary at Saudi Research & Publishing Co
  • United Arab Emirates - Dubai
  • February 2000 to March 2002

Screening telephone calls, answering enquiries and requests.
• Organizing and maintaining diaries and making appointments.
• Dealing with correspondence and writing letters, taking dictation and minutes.
• Organizing and attending meetings, and ensuring the MD is well-prepared
for meetings.
• Dealing with incoming emails, faxes and post.
•Travel arrangements for the MD.
•Recruit junior staff and delegate work to them.
•Devise and maintain office systems to deal with the flow and storage of files
and information.

Administrative / Editorial
  • to

(for the above two positions):

•Managing the Editor-in-Chief's calendar, coordinating schedules appointments.
•Taking the Editor-in-Chief editorial, general meetings minutes.
•In-Charge of the Editor-in-Chief's private post and emails.
•Arranging travel arrangement of the Editor-in-Chief, and other senior editors.
•Controlling self-correspondences, in both Arabic & English.
•Producing documents, briefing papers, reports and presentations.
•Liaising with members of the senior management team.
•Delegating work and workload planning, organizing the recruitment of new staff.
•Ensure filing systems are maintained and up to date.
•Supervising the work of clerical staff, monitoring the workload and work rate.
•Banks deposing, withdrawing money payments for freelancers & other outsources.
•Controlling the internal budget, preparing maintenance & purchasing quotations.
•Dealing with queries and complaints on the telephone, by emails.
•Conducting & handling staff appraisals, maintaining its records.
•Dealing with a wide range of Human Resources & Personnel issues.
•Organizing office maintenance and repair work and ordering the furniture.
•Supervising the implementation of the new office systems & work policies.
•In-Charge for all other administrative duties within the newspaper.

Education

Diploma, Office Management
  • at Cambridge College
  • February 2007

Specialties & Skills

MS Office Email correspondence Internet Research
Fluent in MS office and english language
Fluent in MS Office Packege & English Language
ADMINISTRATION
CONTRACT MANAGEMENT
COST CONTROL
DISEÑO DE LA DISPOSICIÓN
MEETING FACILITATION
MICROSOFT OFFICE
PERSONNEL
TELEPHONE SKILLS
BUDGETING

Languages

Arabic
Expert
English
Expert