Muna Al Qaisi, Sales Executive

Muna Al Qaisi

Sales Executive

International relief and development

Location
Jordan - Amman
Education
Bachelor's degree, French Language and Literature
Experience
10 years, 10 Months

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Work Experience

Total years of experience :10 years, 10 Months

Sales Executive at International relief and development
  • Jordan
  • My current job since August 2017

Campbell Gray Amman, Jordan
• Arranges appointments with clients and sales team.
• Acknowledges customers by responding to emails, texts,
and phone calls.
• Provide troubleshooting assistance for customer, account
statuses and relevant problems.
• Provide data and guides to help the sales team.
• Develop and monitoring performance indicators.
• Manage sales tracking tools and report on important
information.
• Keep record of sales trends.
• Liaise with account managers to develop specific sales
strategies.
• Stay up-to-date with new product and feature launches and
ensure sales team is on board.
• Review pending apartments and specific client's requests to
ensure excellent customer service and customer
experience.
• Suggest sales process improvements.
• Processing new sales leads.
• Managing the correspondence between the sales team and
their clients.

  • August 2013 to August 2017

Cash Review Committee member
International Relief and Development
Amman, Jordan
• Review home visit reports using RAIS online system and enter
recommendation for cash assistance using UNHCR.
• Conduct home-visits to vulnerable households and provide direct
support as required.

Education

Bachelor's degree, French Language and Literature
  • at University of Jordan
  • January 2013

courses: Courses & Training

Specialties & Skills

Monitoring
Data Entry
PROGRESS
QUALITY
SUPERVISORY SKILLS
ANALYTICAL SKILLS
CRITICAL THINKING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATA ENTRY
LEADERSHIP

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Expert