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Tala Shahin, HR Operations Officer

Tala Shahin

HR Operations Officer·ZAS Group of Companies

United Arab Emirates

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 7 years, 4 months

HR Operations Officer

January 2024 - December 2025

ZAS Group of Companies

Abu Dhabi, United Arab Emirates

January 2024 - December 2025

• Recruitment and Selection:
◦ Manage the fullrecruitment cycle includingjob postings, sourcing candidates, screening, interviewing, and finalselection.
◦ Coordinate with department heads to identify staffing needs and ensure timely hiring.
• On-boarding:
◦ Facilitate the smooth onboarding of new hires by ensuring all necessary documentation is completed, providing
orientation, and arranging training programs.
◦ Ensure newemployees understand companypolicies, culture, and expectations.
• Probation Appraisal:
◦ Monitor employee performance duringthe probation period.
◦ Coordinate probation evaluations and ensure timely completion of appraisals.
◦ Provide feedback and highlight areasforimprovement
• Resignation Process:
◦ Handle the resignation process byconducting exit interviews, managingfinalsettlements, and coordinating clearance
procedures
◦ Ensurethe resignation process complies with UAElaborlaws and clinic policies.
• Employee Documentation:
◦ Maintain accurate and up-to-date employee records, including contracts, personal identification, visas, and labor
card documentation.
◦ Ensure all employee documents are compliant withUAElaws and ADHICSregulations.
• Document Requests:
◦ Handle requestsfor official employee documents(salarycertificates, NOCs, and employment verification letters)
and ensure timely issuance.
• VisaandLaborCardCoordination:
◦ Coordinate with the PRO(Public Relations Officer) to process visa applications, renewals, and labor cardsfor
employees.
◦ Ensure all documents are compliant with UAEimmigration and laborlaws.
• Budget and Financial Requests:
◦ Prepare and submit budget requestsfor new hires, contract renewals, visa/labor card renewals, and any other
HR-related financial needs.
◦ Ensure all HRexpenses are properly documented and managed.

Company industry:
Other Healthcare Services

Human Resources Officer

January 2022 - January 2024

Brain Catch Consulting

Amman, Jordan Remote

January 2022 - January 2024

• Managed end-to-end remote recruitment processes, including sourcing, screening, and shortlisting candidates.
• Coordinated communication between candidates and hiring managers to ensure a smooth hiring process.
• Conducted initial interviews and assessed candidate suitability based on job requirements.
• Utilized online job portals and social media platforms to attract qualified candidates.
• Scheduled interviews and followed up with both candidates and clients.
• Maintained and updated candidate databases and recruitment trackers.
• Supported onboarding processes for new hires remotely.
• Ensured a positive candidate experience throughout the recruitment cycle.
• Collaborated with hiring managers to understand staffing needs and develop effective recruitment
strategic.

Company industry:
Recruitment & Employee Placement Agency

Human Resources Officer

June 2019 - August 2021

Pharmacy One

Amman, Jordan

June 2019 - August 2021

• Full management of payroll system including addition of new employees, overtime, vacations, personaland sick
leaves, deductions, resignations and terminations of over 600 employees.
• Communication and enforcement of the timekeeping guidelines to department managers and heads to ensure
adherence to companys regulations and policies.
• Analyzing pre-transmission and post-transmission audit reports to ensure accurate payroll.
• Assisting in the introduction and updating of any data relating to the annual staff evaluations through the system
and carrying out any work related to the department or any work entrusted to me by the HR manager.
• Managing a filing system which includes all personal documents, files and records of over 600 employees.
• Assisting in the preparation of the final quittance of the employee after the completion of the acquittal and the
calculation of any financial related benefits, in addition to preparing the tax acquittal for the resigned.
• The preparation of certificates of experience and work certificates and other official documents related to the banks.
• Assist in the introduction and updating of any data relating to the annual staff evaluations through the system.

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Human Resources Assistant

January 2018 - January 2019

Avis Car Rental

Amman, Jordan

January 2018 - January 2019

• Handling end-to-end recruitment cycle
• Managing screening, follow-ups, salary negotiations, and building long-term relationships with candidates.
• Administrating and keeping applicant tracking system up to date
• Using Avis HR system to add, amend, and update all relevant information.
• Demonstrate and follow up the employee requirements and managing complaints.
• Facilities the governmental documentations which relate to the staff, exp: Visa, social security,
insurance…etc.
• Identifyingfuture hiring needs and developing job descriptions and specifications.
• Collaborating with department managers to compile a consistent list of requirements.
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions.
• Managing internship hiring.
• Keeping up-to-date on current employment legislation and regulations and enforcing them within the
company.
• Providing recruitment reports to the team manager

Company industry:
Hospitality & Accomodation

Education

Hashemite University

June 2018

June 2018

Bachelor's degree, Industrial Engineering

Jordan

with focus on quality assurance and management courses. Mandatory training was held at Ishraq Energy’s business development department.

Skills

HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
GPS
Intermediate
GPS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
REPORTS
Intermediate
REPORTS
Intermediate
SUPERVISORY SKILLS
Intermediate
SUPERVISORY SKILLS
Intermediate
payroll
Intermediate
payroll
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PERFORMANCE APPRAISAL
Intermediate
PERFORMANCE APPRAISAL
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert