Collector
Schindler Olayan elevator Co. LTD
مجموع سنوات الخبرة :20 years, 3 أشهر
Collect the dues from customers.
Follow-up customer accounts and invoices delivery.
Assist the sales department in the collection of overdue debt.
Proactively prepare and send follow-up statements to the customers’ accounts department they fail to respond to payment requests.
Keep records of any communications with customers.
Inform Collection Supervisor about any expected payment delays from customer.
Receiving and delivery of Invoices and accounting documents on time.
Reaching out to customers to collect payment for overdue bills, loans, or other payments.
Locate customers and inform them of unpaid or overdue accounts.
Record information about financial status of customers and status of collection efforts.
To be responsible for chasing outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.
Update and maintain customer’s account information upon check collection - both collected and returned cheques .
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
• Monitoring sales reports
• Collecting sales cash from all branches and depositing them to company bank account
• Creating daily, weekly, and monthly reports and submitting them to the management.
• Serving as the field point of contact for monitoring and maintaining compliance with contractors' own HSE Policies and plans.
• Undertaking daily visual inspections, reporting issues and submitting an observation report to the Contractor via project reporting system & follow-up the close-out of same with Contractor.
• Communicate results of audits and overall Health and Safety performance to management as necessary.
• Implement/provide guidance and recommendations for improving HSE performance.
• Develop / maintain a good working relationship with our clients and promote resources and capabilities that can be utilized.
• Conduct investigation and report all incident investigations, reporting data, compliance assessments, and maintenance of EHS policy and procedures to the management.
• Establish standardization of EHS practices within the assigned territory, and acts as the lead investigator for all major incidents.
• avoidance, prevention of safety and health hazards in workplaces.
• give the specific steps and requirement meet to complete the information in site.
September 2006 - Present United Installment Company
Cashier & Customer Accounting Support - Debt collector
Responsibilities:
Checking accounts for customers and expediting payments on a daily basis.
Preparing daily reports for payments and submitting them to Branch Manager.
Achieving monthly targets based on company requirements and awarded monthly commission.
Dept collector :
Receiving and delivery of Invoices and accounting documents on time.
Reaching out to customers to collect payment for overdue bills, loans, or other payments.
Locate customers and inform them of unpaid or overdue accounts.
Record information about financial status of customers and status of collection efforts.
Giving support to the management of the Debt Credits and Collection team
Teamwork and other directed duties by the manager.
To be responsible for chasing outstanding debts from customers and meeting collection targets in order to maintain positive cash flow.
To allocate receipts to invoices and credit notes so that customer balances show the correct debt due to ensure that debtor information is accurate.
Follow up and call customers with returned cheques, schedules appointments.
Update and maintain customer’s account information upon check collection - both collected and returned cheques ..
Collects bank notes of returned cheques.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Cash/ Credit Card transactions/ cheques :
• Provide excellent customer service to all the customers at all times.
• Ensure that the prices are updated regularly in the system.
• Ensure counting of cash after the last customer leaves the showroom.
• Ensure proper rates/ denominations of currencies.
• Conduct security checks for the currency/ credit cards/ cheques etc. when required.
• Check whether the cash machines are working properly or not.
• Recheck the credit card transactions.
• Maintain in store discipline and service standards.
• Ensure house keeping standards within the cashiers counter as per the company’s standards.
• Accurately process transactions for customers in an efficient manner.
• Act in a friendly and polite manner at all times.
• Show initiative in dealing with problems.
• Greet all customers with a friendly smile and a welcome.
• Advice customers of the availability of gift vouchers and other concept promotions at applicable times.
• Be honest and trustworthy and demonstrate the same at all times.
• Take full responsibility for the security of their designated till and the cash and other valuables within.
• Reimburse the company of any shortages in money at the end of the day on their designated till as per company policy.
• Ensure the safe passage of all cash from their designated till to the safe.
February 2006 - August 2006 Zamil Steel Industries
Machine Operator
Responsibilities: • Maintaining machine workload and sustaining productivity cycle.
• Preparing daily report for machine productivity.
October 2003 - February 2006 Saudi Marketing Company Ltd.
Cashier
Responsibilities: • Maintaining customer care to the top level.