Murat Topal

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring
quality of goods
• Measure and report the effectiveness of warehousing activities and employees performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Warehouse duties included controlling the incoming and outgoing of goods for production.
• Monitored and distributed the dispatches for deliveries of warehouse goods while ensuring schedule
adherence.
• Received the purchased materials and making stock records by consistently monitoring the incoming goods.
• Took part in the realization of goods: accepting, placing, packaging, and shipping.
• Processed all returns of goods in accordance with company procedures in the logistics warehouse.
• Responsible for the security of the warehouse at the beginning and end of the workday.
• Ensured that the warehouse material entry/exit operations are carried out in a controlled manner.

Supervised the selling of food and drinks daily.
• Headed the hiring and scheduling process for staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Recruiting, training, and supervising café staff.
• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
• Taking inventory of café supplies and ordering new stock as needed.
• Resolving customer complaints regarding food quality and customer service.
• Suggesting new menu items based on customers' preferences and feedback.
• Identifying strategies to retain and attract customers

To provide maintenance and repair of shopping mall air conditioners in Turkey