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Muriel Jalkh, Head of Communication Media

Muriel Jalkh

Head of Communication Media ·Research Triangle Institute

Lebanon

Master's degree, Digital Marketing

Work experience

Total years of experience: 17 years, 4 months

Head of Communication Media

July 2024 - Present

Research Triangle Institute

Beirut, Lebanon

July 2024 - Present

• Developed internal and external communication strategies aligned with USAID and RTI branding guidelines
• Spearheaded donor and embassy engagement through briefings on operations and funding needs
• Managed editorial content, including web news articles, talking points, and social media posts
• Coordinated high-profile events, ensuring seamless execution in collaboration with regional partners
• Organized media events and interviews aligned with stakeholders’ requirements and organizational objectives
• Developed press releases and speeches to showcase organizational impact
• Oversaw designated funding and led donor visibility, ensuring alignment with USAID branding policies
• Increased digital engagement by 50% through targeted social media campaigns and strategic content

Company industry:
Non-profit Organization
Job role:
Management

Communication and Media Manager

April 2022 - June 2024

World Learning

Beirut, Lebanon

April 2022 - June 2024

• Designed an annual communication strategy that sets goals and aligns the team’s efforts toward specific results
• Coordinated high-profile events and interviews ensuring successful execution and positive media coverage
• Collaborated with cross-functional teams to align communication strategies with project goals
• Spearheaded a nationwide Social Emotional Learning awareness campaign, driving impactful brand initiatives
• Led the creation of engaging multimedia content, increasing audience engagement and visibility
• Collaborated with agencies, overseeing project development and ensuring alignment with branding objectives
• Managed social media content creation, scheduling, and community engagement and enhancing online presence

Company industry:
Non-profit Organization
Job role:
Marketing and PR

Communication and Media Consultant

March 2020 - March 2022

National Mental Health Program

Beirut, Lebanon

March 2020 - March 2022

• Developed and implemented a communication strategy aligned with partners' goals (WHO, UNICEF)
• Led a nationwide advocacy campaign with UNICEF, raising mental health awareness for over 1 million children
• Managed partnerships with stakeholders, government bodies, and UN agencies to enhance awareness
• Produced content materials, policy briefs, and social media campaigns, ensuring consistent messaging
• Managed reputation risk communications and incident responses, guiding leadership during sensitive periods
• Facilitated capacity-building workshops for staff and partners on media and communication strategies
• Coordinated with multiple agencies to ensure consistent and effective brand communication across all channels

Company industry:
Non-profit Organization
Job role:
Consulting

Communication and Media Consultant

February 2019 - March 2020

WPF Foundation

Beirut, Lebanon

February 2019 - March 2020

• Led media relations and communication strategy to enhance impact across global platforms
• Developed press releases, stories, and materials to engage media and the public
• Executed communication plans, including leadership speeches, news releases, and corporate events
• Organized PR events, meetings, and brand conferences to raise awareness and engage key audiences
• Developed detailed content calendars and managed social media distribution to drive engagement and visibility
• Collaborated with cross-functional teams to implement strategies, ensuring cohesive messaging across channels
• Provided capacity-building training to enhance the team's communication expertise
• Managed crisis communication and media responses to protect the organization’s reputation
• Analyzed media coverage and communication performance to refine strategies and optimize engagement

Company industry:
Non-profit Organization
Job role:
Consulting

Strategy and Communications Manager

January 2017 - January 2019

Middle East Airlines

Beirut, Lebanon

January 2017 - January 2019

• Established a global Communication and PR strategy impacting 20 countries, ensuring consistent messaging
• Directed 10 major brand management initiatives, enhancing corporate positioning, leading to 30% growth
• Implemented a brand awareness strategy for the Middle East, resulting in a 40% increase in market recognition
• Forged 15 relationships with key media outlets, amplifying brand voice across 5 media platforms
• Led the team in executing an integrated communication plan, strengthening the brand’s position by 20%
• Crafted 50 engaging press releases, boosting media coverage resulting in 25% more public engagement
• Spearheaded external relations strategy increasing corporate sponsorship by 15, impacting the community reach

Company industry:
Aviation Support Services
Job role:
Consulting

Digital Editorial and Strategy Director of An-Nahar website

February 2009 - December 2016

AN-NAHAR

Beirut, Lebanon

February 2009 - December 2016

• Responsible for global content and digital strategy
• Led and implemented a content strategy that increased daily readership by over 120%
• Directed all online publications and vision while developing and managing the web strategy
• Managed all digital media channels (Web TV, website, blogs, and social media) to ensure brand consistency
• Reported on campaigns with in-depth analysis of keyword performance
• Implemented an editorial content strategy for advertising campaigns
• Utilized new technologies and developed innovative methods to attract readers
• Led editorial content creation by recruiting and managing a team of 12 journalists
• Set daily article planning and reviewed content before publishing
• Managed high-profile relationships and conducted celebrity interviews, including with Salma Hayek, Charles Aznavour, and Claire Chazal
• Set the strategy for the website re-launch after analyzing regional and global website performance

Company industry:
Journalism
Job role:
Writing and Journalism

Chief Press Officer and Media Consultant

February 2009 - December 2016

BUREAU OF MEMBER OF PARLIAMENT (MP) Nayla Tueni

Lebanon

February 2009 - December 2016

• Designed and implemented the MP’s successful electoral campaign including communication concept, creative
• execution, media interviews, meetings, press and events
• Planned and managed media appearances and academic interventions including conferences in Harvard University
• (USA) and Hyderabad (India)
• Developed and drafted weekly press interviews briefings as well as various communications pieces.
• Represented the MP in different events and conferences in Lebanon and abroad.
• Managed the MP social media presence (Website, Facebook page & Twitter)

Company industry:
Management Consulting
Job role:
Writing and Journalism

Education

Digital Marketing Institute

July 2017

July 2017

Master's degree, Digital Marketing

United Kingdom

GPA (rating): Excellent

GPA (rating): Excellent

London School of Economics & Political Science (LSE) - (London) Summer School Programme - Certificate in International Relations, Government and Society.
View attachment

Institut Catholique de Paris

June 2008

June 2008

Master's degree, International Relations

France

GPA (rating): Excellent

GPA (rating): Excellent

Master’s in International Relations (with distinction)

University of Paris 1 - Panthéon Sorbonne (Paris)

June 2007

June 2007

Master's degree, International Relations

France

GPA (rating): Excellent

GPA (rating): Excellent

Master's in international relations

Université Saint Joseph (USJ)

June 2006

June 2006

Bachelor's degree, Political Science

Lebanon

GPA (rating): Excellent

GPA (rating): Excellent

Bachelor in Political Science

Collège Notre Dame de Nazareth

June 2003

June 2003

High school or equivalent, Baccalaureate

Lebanon

GPA (rating): Good

GPA (rating): Good

French and Lebanese Baccalaureate

Skills

Project Management
Expert
Project Management
Expert
Public Relations
Expert
Public Relations
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Public Relations
Expert
Public Relations
Expert
MENA Specialist
Expert
MENA Specialist
Expert
Communication
Expert
Communication
Expert
Media Relations
Expert
Media Relations
Expert
Project Management
Expert
Project Management
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Native Speaker

Training and Certifications

Certifications
Digital Marketing Insitute Postgraduate Diploma

Hobbies and interests

Chess,Photography